Secor Volvo Cars - Service Center

Time for a battery replacement I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made the appointment. I arrived at the service desk a little before my scheduled appointment. Mackenzie and Nick listened while I explained the problem. After a while, Nick came to the waiting area and told me that there was a bad cell in the battery. The original battery in the vehicle was close to six years old. The battery was replaced and I was on my way after paying for the service. The service advisors are always friendly and courteous which makes it a pleasure to get my car taken care of at Secor Volvo. Very pleased, as always. More

I love my dealer & their service I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a grea I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a great choice. More

Disappointent After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustw After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustworthiness of this company. Over this time period, I was satisfied with those cars I had purchased and the quality and responsiveness of the service division. Recently, I was ignored for a month regarding a concern and then was given conflicting information and data from the service and sales departments concerning a purchase from one year ago and a subsequent issue which had arisen. Their offer to resolve the issue fell short of fairness and sadly, I find it necessary to leave a company which I had trusted for over two decades. More

Friendly Service The staff at Secor Volvo are friendly, helpful and knowledgeable. They provide excellent customer service that I appreciate. Love my Volvo and it i The staff at Secor Volvo are friendly, helpful and knowledgeable. They provide excellent customer service that I appreciate. Love my Volvo and it is always happy when it leaves Secor Volvo. More

great service Secor Volvo worked hard with my insurance adjuster to get all the money to properly fix the car for me. In the end they returned my car to me in brand Secor Volvo worked hard with my insurance adjuster to get all the money to properly fix the car for me. In the end they returned my car to me in brand new condition! More

nicely done! accurate appointment time and quick service, that is why i keep going back to secore mitsubishi. service mngr. julie mei, is attentive and will take accurate appointment time and quick service, that is why i keep going back to secore mitsubishi. service mngr. julie mei, is attentive and will take care of you... More

fast and reliable! brought car in for a flat, had it ready to go in a few hours. Also was able to purchase another can of tire sealant. Great Team brought car in for a flat, had it ready to go in a few hours. Also was able to purchase another can of tire sealant. Great Team More

Great Service Very helpful and efficient; the team could not have been nicer and more helpful. The worked on our car several times this summer and each time was a Very helpful and efficient; the team could not have been nicer and more helpful. The worked on our car several times this summer and each time was a good experience More

Repair work Friendly and helpful service department. We will definitely plan on using them again in the future. We appreciate working with the friendly and knowle Friendly and helpful service department. We will definitely plan on using them again in the future. We appreciate working with the friendly and knowledgible staff. More

Routine maintenance Always come back to have service performed. Dealership pricing comparative. The Service departments personalities, work and attention to detail are Always come back to have service performed. Dealership pricing comparative. The Service departments personalities, work and attention to detail are consistent and above the bar. More