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Secor Volvo Cars - Service Center

New London, CT

4.8
999 Reviews

999 Reviews of Secor Volvo Cars - Service Center

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June 18, 2018

New Volvo This was the first service for our new Volvo. The staff was very attentive to our needs and able to schedule an appointment for early morning drop of More

by SSAVOIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
June 15, 2018

Julie is the best! I have historically travelled as far as New Britain to get my previous Mitsubishi Outlander serviced--one hour in each direction! I'm happy to say tha More

by Pauline2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2018

My experience was and always is wonderful!! The staff is always most helpful and considerate! I have been very happy with the treatment I have received by all staff members, most recently Nick More

by JULIE.KUJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 14, 2018

Warranty work My experience at Secor Mitsubishi was excellent. All of my concerns were addressed promptly and taken care of. The service manager Julie Is plea More

by MARKADAMS729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2018

Really nice folks trying really hard to help On very short ( none really) notice Julie accepted my new Lotus for its 1st service just prior to my leaving town for a week. As she had a full book, More

by john@nanjon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2018

Fast Brake Service Front brakes & rotors replaced in an hour - can't beat that. Comfortable lounge -TV & good selection of up to date reading material - found 3 gre More

by DiVanG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 12, 2018

cant diagnose first time took car to secor 1800 .00 1st trip 110 miles later back to shop 2.250.00 third trip had damaged part fixed for free whats next now lets se More

by rbgypsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie Mei
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Secor Volvo Cars responded

We understand your concern on repair of a 11 year old vehicle with over 200k miles.Sometimes these types of repairs can become more involved.As offered, please feel free to contact me to review any concerns.Thank you,Eric Weiss,Parts and Service Director.

June 11, 2018

Love this dealer! We traded our Mersades for the ‘16 XC 90 little did we know that the dealer experience would be the high-light. I have never had a service departm More

by JWDIXONSAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
June 08, 2018

Repair and easy return Towing service provided to and from location for service that was guaranteed upon purchase and was a greatly appreciated. Car returned by two very More

by SGMOSCATO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Rose
June 08, 2018

So happy with Secor I had car trouble and dropped off my car unannounced on a Sunday, I called them Monday morning and they were on it. I am so grateful they could figur More

by JAMIE_DOUCETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
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