
Security Dodge Chrysler Jeep Ram
Amityville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Excellent customer service!!! I always feel like a valued customer. The techs provide quick reliable service, communicate clearly all of the services that they provided, and help me to understand my options customer. The techs provide quick reliable service, communicate clearly all of the services that they provided, and help me to understand my options for the future. More
Poor service all the way around I have brought my Cherokee in for service twice in the past 6 months for oil changes. I promptly bring my Jeep in for its routine maintenance out of I have brought my Cherokee in for service twice in the past 6 months for oil changes. I promptly bring my Jeep in for its routine maintenance out of respect and in order to keep your vehicle in the best condition possible so that it has the maximum value when I return it at the end of the lease. Both of the last two times that I have brought it in for service I have asked them if they could repair the gas door which doesn't open using the dashboard button anymore. For the past 6 - 8 months, every time that I need to put gas in the car, I have had to reach my arm inside the rear door panel to pull on some manual release cord. My wife can no longer drive my vehicle because she doesn't feel comfortable opening the door manually. At my last appointment I was told that the repair was not covered by the 3 year bumper to bumper warranty and that it would cost hundreds of dollars to fix. My lease is up in 2 months, so for me to repair an issue that should have been a recall issue because of the vast numbers of Jeep owners that have experienced the same problem, seems ridiculous. I have received several follow up contacts after my last service appointment which I have ignored because I have been so upset. I have leased Jeeps twice in the past 6 years and I took terrific care in maintaining your vehicles. I have even returned them with much less mileage than I paid for. I thought that i deserved better treatment but the service manager that I finally responded to via email Darilyn Whitlock, stated that she would reach out to the service manager whom would get back to me regarding my service issues. I never heard back from anyone. Lets be honest, would you lease another vehicle from Security Dodge? The answer is no. More
I've had an appointment for over a month. I specifically noted with my appt what was needed done. I also do not live close to the dealer. I made arrangements for someone to pick me up since there was no loa noted with my appt what was needed done. I also do not live close to the dealer. I made arrangements for someone to pick me up since there was no loaner available. Not until I arrived to the dealer (with someone following me) was I told that they were not going to perform what I needed done. At no point was I contacted before hand that they were not going to work on my vehicle even when my work order stated what was needed done. After waiting weeks for my appt, me and another person who was doing a favor wasted hours out of our day for no good reason. More
Excellent service at this dealership. Brought in my car for service and a recall to be corrected. The service advisor explained the recall and promised to repair car quickly and safely which he did . for service and a recall to be corrected. The service advisor explained the recall and promised to repair car quickly and safely which he did . More
Excellent service! Fast proficient staff! Everyone very helpful and friendly! I was taken immediately and without an appointment, I’ve never had a service experience that was so easy and pleasant! helpful and friendly! I was taken immediately and without an appointment, I’ve never had a service experience that was so easy and pleasant! More
The service advisor was professional and extremely informative about the status of my vehicle. She advised me about my lifetime warranty and what should be done to keep that in tact. I highly recom informative about the status of my vehicle. She advised me about my lifetime warranty and what should be done to keep that in tact. I highly recommend this dealership for all of your service needs. More
Everyone at Security Dodge are friendly and welcoming. If I lived closer I would stop by every day for coffee and to say hi, lol I lived closer I would stop by every day for coffee and to say hi, lol More
Fixed what needed to be fixed in timely manor and gave me a full explanation on what was done on the car and did a great check on the car a full explanation on what was done on the car and did a great check on the car More
This Jeep dealership is a excellent place for service. The employees are very nice and polite. The service is done in a fair time. You have a very nice waiting room The employees are very nice and polite. The service is done in a fair time. You have a very nice waiting room More
I’ve been to this dealer a bunch of times and always have a good experience . sunny is the guy to see no nonsense get the job done guy. finance guy did jump up price by 20 bucks at the end and I was not happ a good experience . sunny is the guy to see no nonsense get the job done guy. finance guy did jump up price by 20 bucks at the end and I was not happy . listen at the end of the day nobody is is ever getting over on a dealership so relax 100 here 1000 there if you can pay and you like the car your buying do your best to negotiate and don’t complain, if your not happy nobody says you have to buy ,keep it moving till your happy ! overall their good guys trying to make a buck be smart good luck. More