Security Dodge Chrysler Jeep Ram

Alise helped me get into a newer car and helped get me the best deal. She was fun and kind. Highly recommend going to her! the best deal. She was fun and kind. Highly recommend going to her! More

Ray was very attentive and he explained everything thoroughl I gave the rating that I did because everybody was very attentive and explained everything the way that serves supposed to be and that our financial g I gave the rating that I did because everybody was very attentive and explained everything the way that serves supposed to be and that our financial guy garage he worked with those on you know getting what we want More

have to return a few times to correct an issue took vehicle in for routine maintenance and also had a recall issue taken care of. After getting vehicle back, 2 days later had service light come on took vehicle in for routine maintenance and also had a recall issue taken care of. After getting vehicle back, 2 days later had service light come on and when vehicle was brought back Dianna knew what problem was and had it taken care of. Next visit was an issue with right headlight out and bulb was replaced, when i received vehicle back, headlight was still out and was told i had to make an appt to have it taken care of, I felt that service employees didn’t rectify the issue and just brushed me off More

As always professional, caring, and thoughtful consideration was given to my wife and me from Alise and the entire team at Security.. From the greeters, to salespeople, finance team, service depar consideration was given to my wife and me from Alise and the entire team at Security.. From the greeters, to salespeople, finance team, service department, parts Professional and our delivery specialist made the entire process of obtaining our 2nd vehicle #1 More

Helped me without even having an appointment. This morning I was on my way to Security Dodge of Amityville for an express oil change. As I was walking to my car I noticed oil on the ground. I wipe This morning I was on my way to Security Dodge of Amityville for an express oil change. As I was walking to my car I noticed oil on the ground. I wiped the chassis with a napkin and sure enough I have an oil leak. When I arrived at Security Dodge I informed them that I had an oil leak and asked if it would be possible for them to check it out even though I didn’t have an appointment. Considering that it was a Sunday morning and they had maybe one or two mechanics working, I didn’t think they would but, they did without hesitation. As I was waiting for my car, I saw Alise Bitic (the lady with the big beautiful smile) who had sold me the car in 2017. I told Alise what happened and she immediately went into the garage and asked the mechanic to do what he can because I live in The Bronx. A little while later, I was told that the oil filter housing needed to be changed and that it would take a couple of hours. Shortly thereafter, I was told that the housing was not in stock and that I would need to leave my Jeep there overnight. Now, Security Dodge went one step further. They gave me a loaner Jeep so that I can get home. The way I was treated was amazing. They went above and beyond like no other dealership has ever done for me. I would like to thank Alise Bitic, Johan Corona, Ricardo Gomez, Jimmy Tsiolis and everyone else in the Service department for caring and being a great help. For those of you who are wondering why I bought a Jeep in Long Island when I live 45 miles away. It’s because I didn’t like the way I was treated by the dealerships closer to home when I was shopping for my Jeep. Robert Calanni Bronx. More

Horrible service My headlights were not working and when I called service they told me since it is my lights I can bring it in at anytime. Once I dropped my car off on My headlights were not working and when I called service they told me since it is my lights I can bring it in at anytime. Once I dropped my car off on a Monday night they told me it was not a quick fix and I needed to leave it overnight. The next day at 3pm I got a phone call saying since I did not have an appointment they cannot look at my car. When I tried to make an appointment the lady told I had to wait until Christmas time. The manager was not willing to work with me and refused to give me a loaner car. I spoke to different managers and finally on Thursday they looked at my car, which ended up being a quick fix. Horrible service and not willing to work with their customers. I would never take my car there for service again. More

Great service Used car sales were great. Very helpful and patient. Service center was great as well. Fast and friendly service. Will definitely recommend to anyone. Used car sales were great. Very helpful and patient. Service center was great as well. Fast and friendly service. Will definitely recommend to anyone. I have already recommended friends More

fast deal if your looking to get a great deal this is the place. they have a great selection in stock, more than any other dealer that i've been to.. go if your looking to get a great deal this is the place. they have a great selection in stock, more than any other dealer that i've been to.. go More

Excellent From the moment my girlfriend and I walked in we were greeted. There was no pressure. Fritz was knowledgeable and answered all of our questions. He w From the moment my girlfriend and I walked in we were greeted. There was no pressure. Fritz was knowledgeable and answered all of our questions. He was a pleasure to deal with. He made the experience nice and easy. More

Great Service From the minute I entered the express lane to have Amy car serviced. The agent greeted me with a smile and asked the reason for the visit. I explained From the minute I entered the express lane to have Amy car serviced. The agent greeted me with a smile and asked the reason for the visit. I explained my car was due for an oil change. He explained the price of an oil change or I could purchase a package. I told him I have a coupons took it added all the information to my account. The customer service was friendly, curious and wait time was quick ! I have been been very happy with the service department. More