Security Dodge Chrysler Jeep Ram

Customer Service Alise was beyond helpful when it came to leasing my new Jeep. She was attentive, and helped me and my sister find 2 perfect cars. Alise has fantastic Alise was beyond helpful when it came to leasing my new Jeep. She was attentive, and helped me and my sister find 2 perfect cars. Alise has fantastic customer service and made sure that we got a fair deal too. She goes out of her way to follow up and make sure that you are 100% satisfied. Thank you for the pleasant experience! Highly recommend!! More

Great car buying experience Gabby and the entire team at Security Jeep Dodge did an excellent job at finding the specific car we wanted at a great price! Our sales person Gabby w Gabby and the entire team at Security Jeep Dodge did an excellent job at finding the specific car we wanted at a great price! Our sales person Gabby was extremely knowledgeable, friendly and accommodating. She really went above and beyond and truly impressed my wife and I. Best car buying experience we have ever had, and will definitely use them again in the future. More

Incompetent service department that couldn’t care less I called to make an appointment about 3 weeks in advance. I explained that it is a fleet vehicle and that the fleet administrator has to approve any w I called to make an appointment about 3 weeks in advance. I explained that it is a fleet vehicle and that the fleet administrator has to approve any work. I was told to drop off the vehicle and they will work on it over night and I will get a call about 7:30 the next morning as to when I can come pick it up. I got to the dealership and went through service. I was told to go up front to see the girls at the desk. I waited about 5 minutes for 3 girls to find time to help me. I told my name and they told me to go in the back and ask for (an older white gentleman at the desk by the door. I forget his name now). I went there and he was in the phone. I waited about 10 minutes. My truck was about 15 feet from the door. I was told to pull it to the door. I did. When I got out he was now helping someone else. I waited 15 minutes and was told to move the truck up more. I did. About 10 minutes later he gave me a little ticket and I was told to see the gentleman inside of one of those offices by the door. Now I had to wait for this guy to finish talking with someone who looked like a friend. At this point I had been there a good 45 minutes as I had someone waiting to drive me home. This gentleman was trying to sell me on more service. Twice I explained that there is a fleet administrator and they make all the approvals. Gave him the keys and told him I need to pick it up the next day but anytime the next day. He said no problem. I left. Next morning no call at 7:30. I called about 12 and was told this guy comes in at 12:30. I have to talk to him because he handles the fleet vehicles. Called at 1 and now I was told he comes in at 4:30????? I said I need to know what’s going on with my truck. They put me on with the guy at the desk by the roll up door. He told me that nothing was done on my truck because they needed to call for approval????? They knew about this before hand. Anywork within $75 they can do and do not need approval. I dropped it off for a recall (no charge) and an inspection and oil change and check brakes. They did nothing. No recall. No oil change. Nothing. They said they have to wait for this guy to come in at 4:30. The fleet company is gone by then. It would have been another day with no work done to truck. This service department is the worst I have ever seen and I’ve had a fleet vehicle for about 15 years so I’ve seen a lot of service departments. You have one guy I have to talk too? What a joke. I’ve told everyone this story and told them to go elsewhere as well as posting on social media. They do not care about their customers. And now because they have been given a bad review, now they want me to pick up the phone and try to get a hold of them. When they didn’t fix my truck I told them I was coming down to get it. Their answer was no problem. They didn’t care that I was leaving with a truck that had a factory recall. This is a dealership that does not care. They want good reviews but don’t care about customers. They should have tried to do whatever they could to make me happy before I left. Now is too late More

No problems drop car off and picked it back up No problems brought my car there night before dropped it off got oil change got recall fixed actually done that night but they said it was too late to No problems brought my car there night before dropped it off got oil change got recall fixed actually done that night but they said it was too late to call me I'll pick it up the next day hotel fine More

Lease with Alise You definitely want to head over to Security Dodge in amityville and lease or buy with Alise. She not only got me the greatest deal out there on my 20 You definitely want to head over to Security Dodge in amityville and lease or buy with Alise. She not only got me the greatest deal out there on my 2019 Dodge Durango GT plus, but she made the entire transition as quick and painless as possible. From her amazing personality to her knowledge on all the latest cars and SUV’s she made this purchase a pleasure. Will be buying my next vehicles all with Alise. Hands down the best car saleswoman Security Dodge has in the building. Give her a call and drive off today... More

Poor customer service. I am highly displeased with the service I have received, I purchased my truck here and have only had it serviced here since its purchase. I dropped my I am highly displeased with the service I have received, I purchased my truck here and have only had it serviced here since its purchase. I dropped my truck off at 9pm for an oil change and to again check a malfunctioning window, I leave a note to please have the car ready by Noon the following day as I have to be at work at 1pm. 1130am: I have not yet received a call that my car is ready, I call the dealership and explain the situation and ask for an update, they advise they will call with an update. 12 Noon: I have still not received a call from the service department. I call back and again ask for an update only to be told that my service had not yet been started. 1215pm: I call the dealer back and authorize them to continue service as I had found alternate transportation to work. I speak to Pat who repeatedly called me Ma'am and when she was corrected that I, Joseph, am in fact a male. She responded with an inappropriate attitude. 1245pm; Service advisor Will calls and apologizes stating that this should have been completed by the overnight crew and he doesn't understand why it waited. 3pm: Will calls back to advise service has finally been completed, 18 hours after the initial drop off. Then continues to advise that the repair of the window malfunction (which I have been complaining about since I picked up the truck) will cost me $100. Needless to say I am less than pleased with the service I have received at Security and will greatly reconsider my choice of dealership for my next Jeep purchase. More

5 Stars My husband and I had such a Great experience working with security Dodge and Chrysler is specially with our salesmen Alise ! It was such an easy ex My husband and I had such a Great experience working with security Dodge and Chrysler is specially with our salesmen Alise ! It was such an easy experience to work with her and I will definitely be back More

Friendly Alise was a pleasure to work with. I am thankful for all her help and getting me into a Jeep Grand Cherokee that I love! Alise was a pleasure to work with. I am thankful for all her help and getting me into a Jeep Grand Cherokee that I love! More

Respectful and knowledgable Went in for a new dodge ram and was very impressed by the level of professionalism. Danny was very kind and willing to make a deal. Will be a returnin Went in for a new dodge ram and was very impressed by the level of professionalism. Danny was very kind and willing to make a deal. Will be a returning customer. More

A high performance dealer! Their selection of performance vehicles and Jeep products is second to none. Our salesman, David, has sold us two vehicles this year and we're couldn Their selection of performance vehicles and Jeep products is second to none. Our salesman, David, has sold us two vehicles this year and we're couldn't be happier with them. The service department has yet to disappoint during routine maintenance visits. (Apologies as I didn't catch their names.) More