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Security Dodge Chrysler Jeep Ram

Amityville, NY

4.8
7,665 Reviews
Why Should You Do Business with Us? Security Dodge Chrysler Jeep Ram SRT is always focused on providing a positive shopping experience for you. There are many Long Island Dodge dealers located in our area, and the experience shopping for and purchasing your car, truck, hybrid, minivan, fuel-saver, crossover or other vehicle from them should always be exciting and enjoyable. If you are a NY DCJR shopper, or visiting our showroom from another nearby area, you'll realize how convenient our services are. Among NY Dodge dealers, Security Dodge Chrysler Jeep Ram SRT upholds our commitment to all our brands to be your guide and ally throughout your time at our dealership. We aim to make you a customer not just for today, but for the long road too. Have you ever felt attacked by bullying sales staff as soon as you walk through the doors of a dealership on Long Island? You won't find that here at our Suffolk County dealership, because we know you need time to gather your thoughts. It's nearly impossible to make a decision when someone is standing over your shoulder and trying to talk you into a more expensive car payment. Not here. We believe in space and respect. At the same time, it won't take you long to find help when you're ready for it. Our sales staff is very knowledgeable, and our website is loaded with helpful tools and information. You can order Dodge, Chrysler, Jeep, Ram, SRT parts Long Island drivers often need, and schedule service at our Long Island Service department. Take Route 110 to the end, and let the savings begin!
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345 Merrick Rd

Amityville, NY

11701

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Showing 7,665 reviews

February 22, 2019

Mixed feelings So far no complaints about the service this time. Had to bring it back to fix the repair I paid for last time. This time they gave me a loaner for ove More

by Soddoeht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Troy, William Polanco
Feb 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for your feedback. I am, however, concerned to learn that you were dissatisfied with your truck when you picked it up. We pride ourselves on the high-quality standards we maintain and I would appreciate the opportunity to speak with you about your concern. Please reach out to me when you have a moment. Thank you for your time. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

February 22, 2019

Either stupid or dishonest Car broke down in north Babylon waited two days for Chrysler to pick up car never did had it towed home then next day towed to security waited two day More

by Boatyard
Recommend Dealer
No
Employees Worked With
Sales was fine, Wilfred Morgan
Feb 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret learning of your disappointment regarding your experience with our service team. We always hope to achieve our customers' full satisfaction, and it is unfortunate we fell short with you. Please reach out to me at your soonest convenience. It would be my pleasure to follow up with your concerns. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

February 22, 2019

Efficiency and service is top notch. Alise is top when it comes to business. If you want a certain deal she will go to bat for you. Great person as well. More

by Bo Flow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

We apprecaite your positive feedback and we are glad to know that Alise was great during your visit. We truly value your business and hope that you will visit us again in the near future!

February 22, 2019

Seamless and smooth service! Very easy to work with. So polite and to the point. Doesn’t beat around the bush and tells you exactly what the numbers are going to be. She made sure More

by TG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! It is wonderful to know that our staff was easy to work with and that they were polite. It is especially great that Alise provided you with honest good customer service. We appreciate you recommending us and we hope to see you again soon!

February 21, 2019

Dealer It took me 45 minutes to get my car from the valet this is unacceptable. He looked like he was lost anybody should not have to wait that long More

by shifty63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Polanco
Feb 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn of your disappointment with any wait time that was longer than anticipated. Please know your feedback is very important to us and I would like to speak with you to best resolve your concerns. Will you please contact me when you are free? Thank you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

February 20, 2019

An amazing experience Gabby was absolutely amazing! From the moment we walked in to the moment I left in my new car I have nothing but great things to say about my time are More

by Sam21919
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi Sam, thank you for sharing your experience with Gabby! We're so glad that she was a valuable asset to your experience with us. We appreciate your business, and we look forward to your next visit.

February 20, 2019

5 weeks for an oil change The dealership had my car for 5 weeks and when I asked them to investigate why it kept stalling they decided it needed an oil change, after asking the More

by Annekenniff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James, service advisor, William Polanco, Customer Service
Feb 20, 2019 -

Security Dodge Chrysler Jeep Ram responded

Anne, I appreciate your feedback, and I would like to discuss your concerns further with you. Will you please contact me at your earliest convenience? I hope to speak with you soon. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

February 20, 2019

Keep Compass Highly recommend this dealership. Management and the staff that helped us were pleasant, knowledgeable and very understanding. Look forward to getting More

by Tomchiusano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, Marissa Maniscalco
Feb 20, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you so much for the great review! We can't wait to share your kind comments with Jonathan. It was truly a pleasure working with you. Let us know if there is anything else we can help you with!

February 20, 2019

Customer service disappointment The sales side of this dealership is very good. The service team talks a real good game but in the end they can’t deliver what is needed pertaining to More

by Ramfan2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vito Ilardi, Davolio Bill, Jason Waters, Natalie Jenkins, Customer Service
Feb 20, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn that our service team did not meet your expectations. Please feel free to reach out to me so that we can discuss this in greater detail. I look forward to connecting with you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

February 20, 2019

Overall good service Sometimes there a long wait but service and repair is good. Our purchase was also long after making our decision to buy .but very helpful when making More

by MATTS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, Daniel Fram, Jay DeLalla, Aliea Malhotra
Feb 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that your experience with us went well and we will make sure to share all your feedback with management! We are happy that we could help you with your purchase and pricing and we hope that you will visit us again in the future!

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