Security Dodge Chrysler Jeep Ram

Terribel Not only did I have a terrible times with their sales department and spent a full 10 hour day there buying a car , but their service is even worse. Not only did I have a terrible times with their sales department and spent a full 10 hour day there buying a car , but their service is even worse. Appointments cannot be made in a timely fashion and if I’m have an issue my choice is to either wait over a month or go else where. I have brought them my car 3 times with the same issue that they “can not replicate” and “did not experience the same issue” therefore they could not help me , but not a problem I just lost 3 full days dropping my car off AND let’s jot forget no loaner cars to lend but don’t worry they have a wait list for that you have a chance to get one . Most recently,... I thought they could handle a simple oil change AND I was very wrong. Brought my car in for a synthetic oil change paid $72 with taxes. The next day I got in my car to a message on my dashboard “oil change required “ and I looked up at my sticker to see it was never changed. Then when I called about the issue they couldn’t tell me if they actually changed my oil or not. Here I go back again .... More

Best car buying experience I have ever had. Aliea was very good at her job. She was able to help me through the entire transaction process. Pleasure doing business. I will definitely refer you g Aliea was very good at her job. She was able to help me through the entire transaction process. Pleasure doing business. I will definitely refer you guys to friends and relatives. More

Had an excellent experience I had an excellent experience. The team was speedy and thorough and answered all my questions. I would recommend this Dealer as the number one deal on I had an excellent experience. The team was speedy and thorough and answered all my questions. I would recommend this Dealer as the number one deal on Long Island and would return for all my service work And the purchase of my new car or truck. More

Great Experience! Sunny and Alise were amazing to work with. They both went above and beyond to help make my experience a great one!! I appreciate everything they did!! Sunny and Alise were amazing to work with. They both went above and beyond to help make my experience a great one!! I appreciate everything they did!!! More

Security is the way to go! Alise is a sweetheart; she helped me through my first car buying experience on a new Jeep ! She was there every step of the way. I would recommend her Alise is a sweetheart; she helped me through my first car buying experience on a new Jeep ! She was there every step of the way. I would recommend her to anyone. The way i heard about her is through great reviews and had requested to deal with her throughout my car buying experience. Everything was great from start to finish. She went above and beyond to get me the car i really wanted even though the possibility of finding that car was slim. She came through !! I was nervous to make such a big purchase but she reassured me everything would be fine! I never felt so comfortable. Charlie from finance helped explain everything to me as i was new at this. Such a nice guy! Thank you Alise, Charlie and thank you security dodge !!! More

Great experience with Elvis Duran! I went into the dealer with no knowledge of what I needed for my family of 5. Elvis listened to me, was very attentive and treated me with lots of pro I went into the dealer with no knowledge of what I needed for my family of 5. Elvis listened to me, was very attentive and treated me with lots of professionalism. Gave me all the options to fit my needs. I did not feel pressured by him. He did not rush me. I returned with my husband, just to make sure I would not get ripped off. His prices were definitely better than all competitors. Elvis went above & beyond — locating a specific vehicle, delivering it to me, receiving my old lease. He even returned on his day off, which was the only day I was able to make the purchase. Thanks so much for your patience with me, Elvis. That was the easiest purchase I have made in my entire life!! More

Met all my needs Everything was great and wasn’t there all day like other dealerships. They met all my needs n waived fees for me as a returning customer. I worked wit Everything was great and wasn’t there all day like other dealerships. They met all my needs n waived fees for me as a returning customer. I worked with Natalie Jenkins and Aliea Malhotra and both were a pleasure . I already recommended many people there and will continue in the future More

new grand cherokee I had an amazing experience buying my new jeep from Gabby. She went above and beyond to help us and she is super knowledgeable. Gabby is so personabl I had an amazing experience buying my new jeep from Gabby. She went above and beyond to help us and she is super knowledgeable. Gabby is so personable and has a positive, infectious manner. An all around pleasure to work with. More

Excellent service great people The professional people who work there take the time to go over the whole vehicle and make it a great experience. They make it a stress free hands o The professional people who work there take the time to go over the whole vehicle and make it a great experience. They make it a stress free hands on experience. Great day spent buying a new truck. More

SECURITY DODGE IS A PARAGON IN THIS INDUSTRY Everybody in this dealership from the staff to the bosses to the mechanics to the supervisors are phenomenal. My guy who I always deal with in sal Everybody in this dealership from the staff to the bosses to the mechanics to the supervisors are phenomenal. My guy who I always deal with in sales is David Garcia who goes beyond reproach to make the customer feel comfortable without placing any type of pressure or awkwardness towards the customer like many salesman do...... Not here and definitely not with David. You wouldn’t even think you were sitting with a salesman whilst speaking with him. I have purchased several cars from this dealership and recommended friends and family here and it’s always an amazing experience and David just tops this. Finance is always with Vito Ilardi where there’s no alterior motives with this gentleman. Don’t let the smooth sounding guindaloon name confuse you because it did to me at first. Vito is always kind, professional and courteous. He lays everything out right up front with you. No hidden agenda here. As far as service goes, it’s a busy dealership. Be patient!! They’re very catering to the customer base here. But there’s other customers in this hectic world other than yourself. So chill out!! Your vehicle issue will be addressed very soon, promise. There’s a lot going on in this department from warranty repairs to running repairs to every day little things like tire and oil changes. But they’re always great no matter how big the job. They are all very catering here to all those who come in all the time. They are very well-staffed at all levels (blue collar and white collar). Their leadership in particular is great in this department. One of the bosses, Brandon Troy is always floating around and is very helpful. He’s usually at the write-up counter when you drive in directly to your left. He is a very hands on boss. But as said earlier, you do have to realize what a busy dealership it is but they’re always trying to cater to every one of the customers no matter how small the issue and their main goal is to resolve your issue accordingly. More