Security Dodge Chrysler Jeep Ram

Great Service Awesome service dept. took care of all my needs from my writer John to the manager Brandon Troy. Would not go anywhere else for service Awesome service dept. took care of all my needs from my writer John to the manager Brandon Troy. Would not go anywhere else for service More

Overall good experience with some hiccups Everyone is very helpful and works hard at customer service. They did have my car for 2 1/2 days for some recalls and an oil change. No loaners were a Everyone is very helpful and works hard at customer service. They did have my car for 2 1/2 days for some recalls and an oil change. No loaners were available which was a problem. More

Went above and beyond Truly great experience. John Lafrancesca, Mike Blafford and honestly, everyone on staff, was super helpful, knowledgable, friendly. I wasn’t the easie Truly great experience. John Lafrancesca, Mike Blafford and honestly, everyone on staff, was super helpful, knowledgable, friendly. I wasn’t the easiest to please but at the end of the day they got me the car I wanted just how I wanted it and I couldn’t be happier. Team felt like a family and that is what I look for when I do business. 100% will continue to recommend and purchase/lease from them. More

Thank you the entire experience was top notch. From sales to finance the insurance people Alize was amazing. Raja in finance very helpful and patient. Thank y the entire experience was top notch. From sales to finance the insurance people Alize was amazing. Raja in finance very helpful and patient. Thank you so much. More

Over and above service I’m happy I bought a ram used truck for them , I did have a problem the truck didn’t have the lock key for when it got a flat eight months later ,the I’m happy I bought a ram used truck for them , I did have a problem the truck didn’t have the lock key for when it got a flat eight months later ,the manager told me don’t worry we will set a flat bed out east and pick up truck fix flat and get you the right lock key . It nice to know they stand by there word . Looking forward to getting the new vehicle from them . Have a beautiful day my friends. More

Very comprehensive and pleasant Everybody at Security Dodge was pleasant, attentive, answered all my questions and concerns and was able to drive home a new car on the same day. Everybody at Security Dodge was pleasant, attentive, answered all my questions and concerns and was able to drive home a new car on the same day. More

Ram 2019 Kabir was very sales person , very clear and very responsible , all transaction was very fast as he said will be , costumer service was very friendly Kabir was very sales person , very clear and very responsible , all transaction was very fast as he said will be , costumer service was very friendly More

Excellent, Service! Security Dodge was an absolute pleasure to work with. Gabby was attentive, professional, and personable! We needed a car in one day and she delivered Security Dodge was an absolute pleasure to work with. Gabby was attentive, professional, and personable! We needed a car in one day and she delivered! The dealership had plenty of inventory to choose from, and was able to meet our needs. More

First time buyer I liked my experience at this dealership compared to others. At security Dodge everyone was friendly. I like the facility, it was nice and clean allow I liked my experience at this dealership compared to others. At security Dodge everyone was friendly. I like the facility, it was nice and clean allowing you to be able to think about your car purchase. More

Disappointed I brought my four year old Ram 2500 to service for a leaking roof. The truck is lightly used, just over 10k miles. I have made NO modification to the I brought my four year old Ram 2500 to service for a leaking roof. The truck is lightly used, just over 10k miles. I have made NO modification to the roof, this is purely a design/manufacturing defect which is well documented as a persistent issue with RAM trucks. This dealer initially disappointed me relative to the roof repair. First, it took over a month to get an appointment. Then, they did not address the roof on that date, so I needed to leave the truck there for another 10 days until the leak guy came back. Then, I was not advised that the repair was out of warranty until after I incurred a $179 'diagnostic' fee. Additionally, when dropping the truck off I learned for the first time that there were 5 safety recalls as well, the fact that I was not notified is not on this dealer, I assume that's corporate. However, this dealer allegedly completed most of the recalls before Christmas, yet on the Mopar recall site, all five issues are still listed as 'Incomplete'. The final insult was when I picked the truck up and the 'low tire pressure' light was on. The truck was in the shop for two weeks, and no one put air in the tire. How many techs looked at my truck while doing six different repairs and no one thought to put air in the tire? Really? I do want to mention that everyone I spoke to was polite and friendly. More