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Security Dodge Chrysler Jeep Ram
Amityville, NY
7,796 Reviews
Why Should You Do Business with Us?
Security Dodge Chrysler Jeep Ram SRT is always focused on providing a positive shopping experience for you. There are many Long Island Dodge dealers located in our area, and the experience shopping for and purchasing your car, truck, hybrid, minivan, fuel-saver, crossover or other vehicle from them should always be exciting and enjoyable.
If you are a NY DCJR shopper, or visiting our showroom from another nearby area, you'll realize how convenient our services are. Among NY Dodge dealers, Security Dodge Chrysler Jeep Ram SRT upholds our commitment to all our brands to be your guide and ally throughout your time at our dealership.
We aim to make you a customer not just for today, but for the long road too.
Have you ever felt attacked by bullying sales staff as soon as you walk through the doors of a dealership on Long Island? You won't find that here at our Suffolk County dealership, because we know you need time to gather your thoughts. It's nearly impossible to make a decision when someone is standing over your shoulder and trying to talk you into a more expensive car payment. Not here. We believe in space and respect. At the same time, it won't take you long to find help when you're ready for it.
Our sales staff is very knowledgeable, and our website is loaded with helpful tools and information. You can order Dodge, Chrysler, Jeep, Ram, SRT parts Long Island drivers often need, and schedule service at our Long Island Service department. Take Route 110 to the end, and let the savings begin!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 7,796 reviews
September 03, 2018
Attentive and accommodating The dealership has serviced my 2014 Jeep Wrangler for maintenance service timely and efficiently. My shocks were replaced and covered under the warran The dealership has serviced my 2014 Jeep Wrangler for maintenance service timely and efficiently. My shocks were replaced and covered under the warranty. They also helped to expedite my windshield glass replacement with a local company so I could get my inspection on the same day. More
by applejack914
Verified Customer
September 03, 2018
Purchased a 2019 Ram - Everything went well overall Security Dodge has very mixed reviews so I would like to give my honest assessment of my vehicle purchase. I’ve gave them 5 stars because they were ho Security Dodge has very mixed reviews so I would like to give my honest assessment of my vehicle purchase. I’ve gave them 5 stars because they were honest and did not try to screw me in any way. I did find them to negotiate very aggressively but I did my homework/research and knew how much off MSRP it would take for me to make the purchase. I stuck to my guns and finally we agreed on the price that I wanted. The sales manager asked if he agreed to the price would I finance using one of their banks, I agreed because I plan on paying the loan off quickly anyway. What I was not prepared for was finishing the deal with the finance manager. The finance manager was very nice and helpful but he talked me into buying a Mopar extended warranty for which was $900 more expensive than you can get online. In addition He also sold me a $1000 ding and dent policy which I later realized I did not want. Again this was my fault for agreeing to purchase the warranties. This happened on Saturday 8/11, after realizing I did not want the warranties I went back on Wednesday 8/15 asked for a warranty cancelation / refund. They tried talking me out of it at first but processed the cancelation as I insisted. The money was credited into my auto loan on 8/29, it took 2 weeks exactly, which is very fast for a warranty cancelation process. A few days before the warranty refund was credited into my account the customer experience rep called me and was vary nice and asked me about the car and if I has any remaining issues or concerns which I thought was very nice. My final thoughts…. I would purchase a car here again, they are not going to screw you but if not prepared they may sell you something you don’t need. They do negotiate very aggressively so be prepared, not just for the car price negotiation but for the financing as well. If you want an extended warranty you can get it for much less money on chryslerwarrantydirect.com, More
by HappyRamDriver
Employees Worked With
Giuseppe Molinaro, Jay DeLalla, Kadjaliou Barry
September 03, 2018
Dodge Charger leasing Alise was wonderful to work with. She really values customer service. She really worked with me and got be the best pricing I could get. Very friendly Alise was wonderful to work with. She really values customer service. She really worked with me and got be the best pricing I could get. Very friendly to work with. Would recommend her 10/10 and will be going back to her for my next car. More
by Nirmal
Employees Worked With
September 03, 2018
Gave best price for my 2018 Chrysler Pacifica As per over the phone, kept their words and gave me the best deal. No BS or dramas...straight forward. Will definitely recommend this awesome dealer As per over the phone, kept their words and gave me the best deal. No BS or dramas...straight forward. Will definitely recommend this awesome dealership. Talk to them before you make your final decision. Thank you to awesome Alise Bitic and Sunny :-) More
by AJITHAVARACHAN
September 03, 2018
extremely helpful Alise was my saleswoman and and I found her to be very professional, knowledgable,and helpful. I would definitely recommend Alise and your dealership Alise was my saleswoman and and I found her to be very professional, knowledgable,and helpful. I would definitely recommend Alise and your dealership and will be back for my wife's car ... other dealerships we're not quite as helpful that I went to More
by goober4170
Employees Worked With
September 02, 2018
Excellent service from start to finish Service was impeccable and incredibly attentive. Each person I dealt with from start to finish provided excellent service! Alex, mike & amber we’re es Service was impeccable and incredibly attentive. Each person I dealt with from start to finish provided excellent service! Alex, mike & amber we’re especially fabulous! I will refer everyone I know! More
by FIVEVIKING
Employees Worked With
Vito Ilardi, Alex Maisonneuve, Michael Abrahams, Amber Brittan
September 02, 2018
part of the jorney the buying expierience was informative and professional although itntook some time to close on my truck it was worth it. all the salesman were polite the buying expierience was informative and professional although itntook some time to close on my truck it was worth it. all the salesman were polite and direct so overall it was a great experience More
by MSARSFIELD23
Employees Worked With
Ahmad Hosman
September 02, 2018
Overall good experience The sales and finance staff are both very good. The vehicle selection is one of the best for certified pre-owned vehicles. The buying process i The sales and finance staff are both very good. The vehicle selection is one of the best for certified pre-owned vehicles. The buying process is very long tho. I was there for 3 hours after I picked the car. Maybe not the dealers fault but xxxx can someone expediate the process ? More
by MINDFAQD
September 02, 2018
Very helpful Rich was very helpful in finding a vehicle that fit both our needs and our budget. He was also willing to work with us on pricing to make sure we were Rich was very helpful in finding a vehicle that fit both our needs and our budget. He was also willing to work with us on pricing to make sure we weren't over extending ourselves. More
by JSWEN828
Employees Worked With
Richard Kaspereit
September 02, 2018
WORST DEALERSHIP POSSIBLE THE WORST EXPERIENCE POSSIBLE!!! I went into Security Dodge on 9-1-18 to look at Jeep Cherokee’s and the salesperson Khalil stated He needed me to put THE WORST EXPERIENCE POSSIBLE!!! I went into Security Dodge on 9-1-18 to look at Jeep Cherokee’s and the salesperson Khalil stated He needed me to put a $500 deposit on my card in order to “run my credit” every other dealership I went to never asked me to do this. He explained it was in order to show the bank I was serious about buying the car. I already told him I was and none of the other dealerships asked this of me. I asked to speak to the manager and when the manager came he told me the same thing. I told him if I decide not to buy for any reason would I immediately get my deposit back and he said YES!!! So I reluctantly gave him my card and after running my credit he told me the monthly lease price would be $40 more a month than what we already agreed upon. He said If I come back tomorrow with a co-signer I would get the agreed upon price. So today 9-2-18 I came back with my co-signer who’s credit score was 790 I was told the price would only be $11 cheaper a month, still $29 more than we agreed upon. I told the finance guy I would just like my deposit back that I no longer wanted the Jeep. He left and came back and gave me a price only a few dollars less a month than we agreed upon, I told him at this point I just want my deposit back. At that point the finance manager started yelling at me and my wife that he was fed up and “Just give him the price, I’m tired of dealing with these people “ at that point I was upset and just asked for my deposit back. I was than told I would have to wait days to get it back and I reminded him of the previous days conversation that I was told I would get my deposit back. The previous days conversation the manager assured me I would immediately get my deposit back. I would like you to check your cameras so you can see the finance manager yelling because not was he completely unprofessional he was aggressive. Someone who acts like that shouldn’t be working there. If immediate action isn’t taken and my deposit not given back I will certainly take further action. As for the finance manager I want something done. These intimidation tactics won’t work with me and if someone doesn’t speak to me immediately I’m going straight to Dodge Chrysler Jeep Corporation and demand all party’s involved be delt with. More
by Blocktraining
