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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,863 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,863 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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April 02, 2025
Overall, very good dealership. Salesman was very polite, knowledgeable, helpful, and great to deal with. This dealership has a large inventory. The service department is all enc Salesman was very polite, knowledgeable, helpful, and great to deal with. This dealership has a large inventory. The service department is all encompassing. More
by cadel.arlene.s
Employees Worked With
February 13, 2025
It has been a pleasure to work with Security Dodge. Hassle free from start to finish. Hassle free from start to finish. More
by mikeandsam0
Verified CustomerFebruary 10, 2025
I am disappointed thus far. Received the car, brand new, with some issues/damage. No resolution yet. While there has been limited communication, it's certainly lacking. I eve Received the car, brand new, with some issues/damage. No resolution yet. While there has been limited communication, it's certainly lacking. I even contacted them to tell them I wanted to see if there was an update prior to me submitting a review, in order to be fair. Still haven't received a response, hence this review. More
by CNPIZZOLO
Employees Worked With
Louis Redington
January 15, 2025
This dealership is absolutely amazing they take of you like you are part of their family like you are part of their family More
by VELEZ4395
December 21, 2024
This place is HORRIBLE. I dropped my car off for the infotainment center to be reprogrammed after a battery swap due to a factory issue. My jump cables, phone charger , car I dropped my car off for the infotainment center to be reprogrammed after a battery swap due to a factory issue. My jump cables, phone charger , car battery charging pack, and my tire pump where all STOLEN that's right STOLEN. Completely missing from my trunk and from inside my car. I was told that no one went into my trunk. My car was only supposed to stay OVERNIGHT and ended up staying 3 DAYS for the issue at hand, and the infotainment center was not even set up the way it originally was. I PAID SECURITY DODGE CHRYSLER JEEP RAM over 300 dollars to just to get my VEHICLE RANSACKED AND ROBBED and not to completely fix the issue with my vehicle. THIS IS HOW THEY LOVE TO DO BUISNESS. More
by Jayden
Employees Worked With
Christine
June 18, 2024
Bought my new 2023 Dodge Ram pick up in November of 2023. After having to deal with the service department about an oil change I knew what to expect when I brought my truck in for service. I knew from the so After having to deal with the service department about an oil change I knew what to expect when I brought my truck in for service. I knew from the sound the truck was making that the drivers side front axle was the issue. I brought the truck in this morning at 8am. The woman I spoke to explained that it would take 2-3 days to diagnose and probably a few more days to repair. They had no “courtesy cars” so I would have to rent a car that “might” be reimbursed by the manufacturer. So I’m looking at realistically a minimum of 7 days without my 7 month old $60,000 truck. When I said that was unacceptable another lady by the name of Diana ONeil spoke to me. She said there was nothing else they could do for me. When I said it would be cheaper to bring it to ANY mechanic who could do it in ONE day she said “Go ahead bring it to a mechanic, they all know us anyway”. So as I’m leaving she starts waving and saying something. So I stop and turn around and say I spent $60k on a vehicle and you’re giving me lip? What kind of service is that? I spent an extra 8 thousand on a warranty that is useless. Unless I rent a car for at least a week which would cost at least $1500 it’s cheaper just to bring the truck to a local mechanic. When they say “Come get some” they mean a royal screwing from their service department. Nasty and demeaning. DO NOT SHOP AT SECURITY DODGE IN AMITYVILLE!!! Their customer service is atrocious and they DO NOT stand behind their vehicles. More
by fdnylt2000
Employees Worked With
June 13, 2024
I WAS VERY HAPPY WITH ALL THE STAFF FROM THE SERVICE DEPARTMENT. TAMEKO MAXWELL WAS VERY HELPFUL. HE GOT ME IN AND OUT WITH WARRANTY REPAIR ON MY 2020 DODGE DURANGO. THE REPAIRS WERE DONE VERY WELL AND DEPARTMENT. TAMEKO MAXWELL WAS VERY HELPFUL. HE GOT ME IN AND OUT WITH WARRANTY REPAIR ON MY 2020 DODGE DURANGO. THE REPAIRS WERE DONE VERY WELL AND CLEAN. THANK YOU TO ALL AT SECURITY DODGE. GABBY VIGS WAS ALSO VERY NICE AND ACCOMMODATING. More
by EDDIE MORTENSEN
April 01, 2024
A leader is reflected by those who he leads and by this metric, it’s 1 star for me. No communication with car owners. No offers solutions. No callbacks-managers can’t come to phone because they’re on “brea metric, it’s 1 star for me. No communication with car owners. No offers solutions. No callbacks-managers can’t come to phone because they’re on “breaks”. It’s been a week since they had my car for a computer issue and they have her to communicate to me how or if they can fix it. I have communicated to them I have no way to get my kids to school or work and there’s zero regard to situation. I will never buy a Chrysler again and if I do it will definitely not be from here. Terrible customer service. Gimmicky shop More
by Nars37
Employees Worked With
February 24, 2024
Great service customer service was professional and efficient looking forward for your continued service thanks efficient looking forward for your continued service thanks More
by WAYNE9818
January 16, 2024
I usually don’t bother posting reviews, as we expect people to do their jobs when we pay for a service. However, I must say that Security Dodge Jeep is at the Apex of the game and truly makes you feel l people to do their jobs when we pay for a service. However, I must say that Security Dodge Jeep is at the Apex of the game and truly makes you feel like you’re part of the family from the moment I pulled the vehicle to the front and was greeted by Manny And then dealt with Rebecca the new service agent, and then, of course, interfaced with Tamico Maxwell a service manager. The experience was professional and friendly, and truly excellent while I was waiting for my car. I had some conversation with John at the front desk, and once again was impressed with his eagerness to help answer my questions and make me feel truly like I received concierge service as I picked up my loaner, which believe it, or not, was a grand Wagoneer trim level three! I was greeted by the women working the service desk, and again blown away by the professional and courteous treatment I received. When I picked up my car, it was much of the same excellence, professionalism as sincere friendliness. My car was delivered to me in perfect condition cleaned inside and out. I guess the reason for my writing this post is To tell people, there’s a reason why Security Dodge Jeep is rated number one, they simply all the best. Come get some.! More
by RickCrocetti
Employees Worked With
Other Employees :
John Sciortino
