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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,857 Reviews
Call Service Center (866) 748-8483

1,857 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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September 19, 2023

Diana is the best service advisor in the industry! ! The woman knows her stuff!! Top notch service. Highly recommend her and Security! More

by ZARRILLO2312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave Security Dodge Chrysler Jeep Ram an excellent review. We are thrilled to learn that our Service Team provided you a top-notch experience. We hope to have the pleasure of doing business with you in the future.

Helpful
September 18, 2023

Great service and took care of what I needed. Thanks folks for everything. Great staff !! More

by jkohler631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at Security Dodge Chrysler Jeep Ram. We appreciate your noting the great service you received and how our team took care of what you needed.

Helpful
September 18, 2023

three and a half hour wait for oil and filter change and tire rotation which is unacceptable. More

by drewmg11
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby Vigs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
TAMEKO MAXWELL
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Whelan
Report | Print
Sep 18, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like the chance to discuss your wait for an oil change and tire rotation during your recent visit with our Service Team. Can you please reach out to me at your earliest convenience? Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Helpful
September 17, 2023

I brought my car in for a thousand mile check up and was in and out in less than 30 minutes. More

by donald.becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAMEKO MAXWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Whelan
Report | Print
Sep 18, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello Donald, thank you for taking the time to write about your great five-star experience! We're glad to learn that you not only left our dealership in a timely manner but that you were pleased with the high level of customer service provided by our Service Team. Thank you for your patronage. We look forward to working with you again in the future here at Security Dodge Chrysler Jeep Ram.

Helpful
September 17, 2023

Great service and communication. Bill and Rebecca in service were amazing to deal with I’ll be back! More

by gianni.lago11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAMEKO MAXWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Whelan
Report | Print
Sep 18, 2023 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your amazing 5-star review. We're glad to learn that you were pleased with the high level of customer care from our Service Team at Security Dodge Chrysler Jeep Ram. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

Helpful
September 16, 2023

Very Nice people to work with. Very clean business and very professional. Would love to to recommend this business? More

by John 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your positive review, John! We are so glad that you had a professional and pleasant experience with our team at Security Dodge Chrysler Jeep Ram and we would be honored to work with you again someday.

Helpful
September 16, 2023

Excellent service and excellent people. They go out of there way to make you feel important. More

by jmodiest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
TAMEKO MAXWELL
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Whelan
Report | Print
Sep 17, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello. We are truly thrilled to know that you had an overall excellent experience with us at Security Dodge Chrysler Jeep Ram. Thank you so much for your delightful 5-star review. We are always here to assist you. Take care.

Helpful
September 15, 2023

NO body was helpful . I tried speaking with manager he wont even speak with me face to face. >totaly encourage people to go there for any type of vehicle service. More

by bajwa.amritpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Minka Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, We greatly appreciate your feedback here at Security Dodge Chrysler Jeep Ram. I ask that you reach out to me so that we can further discuss the interactions and communication our Service Staff provided you. I hope to hear from you soon, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Helpful 1
September 10, 2023

I came in for an oil change. It was simple easy. A great hospitality the experience was very pleasant and fast. More

by otis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAMEKO MAXWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Whelan
Report | Print
Sep 11, 2023 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave your kind feedback. We are so glad that your oil change went smoothly with the help of our Service Team at Security Dodge Chrysler Jeep Ram and we are always here to help again. Take care.

Helpful
September 08, 2023

Fast Service , and Excellent Customer Service ! Service advisor Knew Exactly what to do . Wouldn't go anywhere Else. More

by nader.nolimitautobody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAMEKO MAXWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, we are very glad to know that our Service Team was quick, and able to provide an excellent experience on your visit. Thank you for taking the time to leave us this positive review and 5 stars. Your business is valued, and we appreciate you sharing this about our team at Security Dodge Chrysler Jeep Ram.

Helpful
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