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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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December 04, 2019

Recall and transmission service Her insight and advice to service my transmission was invaluable. She was extremely helpful in every aspect. Communication was excellent throughout th More

by kendoo73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting and leaving a kind review. We are glad that you appreciate the level of customer service offered to you. Let us know if there is anything else that we can do for you.

December 02, 2019

Good service, but long wait The service Is good, and staff are always friendly, but the wait is extremely long just to check in. It is not a convenient drop off. More

by alyssaondris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John LaFrancesca, Jay DeLalla, Michael Cotter, Anthony Berta
Dec 02, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am troubled to learn of your displeasure with any wait time that was longer than anticipated. As our customer, your comments are important to us and I would like to speak with you to best resolve your concerns. Please contact me when you are available. Thank you. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com (631) 691-1737

December 02, 2019

Quick service I was in and out in less than about an hour and my issue was fixed. Mark helped me tremendously knowing that I had to get to work as soon as possible. More

by stormhusky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Petersen
Dec 02, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, we appreciate your kind words! We'll be sure to give you compliments to Mark and our team. We hope to see you soon.

November 30, 2019

Highly Recommend Sean Judge at Security Dodge Service Depar When I brought in my 18' Widebody Challenger Hellcat for a repair ,Sean Judge went above and beyond and even secured a loaner for me on the same day I More

by WidebodySRTHellcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Judge
Nov 30, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your feedback for our team. We are so delighted to learn of your satisfaction in regards to the repairs for your vehicle. Sean will surely appreciate the recommendation. Let us know if we can assist you again!

November 30, 2019

Regular service Had to take my wife’s car in for an oil change while on the way to the dealer another warning light came on as well. Once I got to the dealership they More

by Ltherbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Petersen
Dec 01, 2019 -

Security Dodge Chrysler Jeep Ram responded

We are always happy to assist you. Thank you for the opportunity. Your business is very appreciated. Have a great day.

November 30, 2019

Has difficulty with last service. They were very concerned that I was not happy with the outcome. They had their service manager see that my problem was corrected. I’ll know in a few d More

by lflem10500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, "Jimmy" (Dimitrios) Tsiolis
Dec 01, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for giving us the chance to earn your full satisfaction. It means the world to us. We look forward to seeing you again.

November 29, 2019

kevin Very good work. I will use your services again. My brakes are now working better.Looking to work with Sean and Chris. No more to say. More

by judgekevinp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Judge
Nov 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

We are delighted to learn of your feedback in regards to our services for your brakes. Thanks for sharing, Kevin! We look forward to any future visits.

November 28, 2019

Great sales and service It’s always a pleasure the staff is great to deal with. Service is always quick and any problems with car are always fixed on the first try. More

by BBerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Berta
Nov 28, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that your service experiences with us have gone well and to know that our team is a pleasure to work with. We look forward to any future visits!

November 27, 2019

car had a WE Owe You Big Fail When car was purchased the salesman and the finance guy along with managers very helpful in making deal on vehical. delivered care same night but had More

by PELLEGRINO3D
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna Oneil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Singer, Christina Estrella
Nov 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn that our services did not meet your expectations. Please feel free to reach out to me directly so that we can discuss your appointment. I look forward to connecting with you. Best, Natalie Jenkins Client Relations Manager - Sales Department Njenkins@securitydodge.com (631) 691-1737

November 22, 2019

2020 jeep wrangler lemon My Jeep Wrangler twenny twenny with less then 1000 miles on it was in your dealership 3 times for the same problem. The most recent 3rd time for the s More

by Giovinco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Dunn, Sean Judge
Nov 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

Giovinco, I am concerned to learn about your disappointment regarding our level of communication and the condition of the Jeep Wrangler. Your feedback is important to us and I would appreciate the chance to discuss this with you directly. Please feel free to reach out to me at your own convenience. Thank you. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com (631) 691-1737

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