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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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January 29, 2019

Very satisfied Went in no appointment dealer repaired multiple problems needed parts from parts Dept no charge for any parts used all problems fixed short wait treat More

by GSPROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Corcino, Jay DeLalla, Customer Service
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We're glad that you enjoyed your experience with our team. We look forward to serving you again in the future.

January 29, 2019

check engine light and disabled remote start This dealer has great iinventory of vehicles but unfortunately the service department can't provide the support needed to keep customers been sorry I More

by NENADICHD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service writer John , Elvis Duran, Davolio Bill
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, It's regrettable to learn that the customer service hasn't met your expectations. I would appreciate the chance to learn more about what happened and address your concerns. Please reach out to me when you are available to discuss this further. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

January 28, 2019

Quick Oil Change Everything was quick and thorough. I came for an oil change but they were kind enough to make sure my tire presure was sufficient for the winter. More

by QueenE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Sollano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Capanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sciortino, Sunny Kaliandasani, Daniel Fram, Alex Maisonneuve, Marissa Maniscalco, Jackie Stroveglia
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello there, thank you so much for the great review! We are pleased to hear you received fast and efficient service from our team. We appreciate your feedback and hope to see you again soon!

January 28, 2019

oil change service preformed was good and the staff was professional and friendly. would recommend using the service dept. The only minor issue was the odometer mileage More

by s.morisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jan 28, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for choosing us for your service needs. Please feel free to reach out to us if you have any questions or concerns in the future!

January 28, 2019

Service Surveys Good fast n friendly service. Just drove into express service and they changed oil, did inspection, rotate tires, and recalls . Been there 3 separate More

by BRIAN.KEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John LaFrancesca, Customer Service
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Wow! It sounds like you had an incredible experience with John and our team! We can't wait to share your kind feedback with them. We truly appreciate you choosing us to help you with your vehicle needs. Thank you for sharing your excellent feedback. We look forward to seeing you again soon.

January 27, 2019

Outstanding service from James..Pio..they are the best ! James is back as service advisor..very efficient . Takes care of all my concerns right away...Pio is the master mechanic..he is the best and ONLY one More

by adglancz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James,Pio
Jan 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, It is a delight to learn of your kind feedback for James and Pio. We're so glad to see they took wonderful care of you and your Jeep. If there is anything else we can assist you with, please do not hesitate to reach out!

January 27, 2019

10 days before your vehicle is even looked at Brought my vehicle in for an easy repair... took 10 days before it was even looked at, diagnosed and then the parts ordered. I called on the 7th day More

by SERVICEPARTS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna
Jan 28, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your feedback with us. I am disappointed that you weren't satisfied with the communication about your vehicle. ​​I would like to discuss this further with you. Please reach out to me at your earliest convenience. I hope to hear from you soon. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371​​​

January 26, 2019

Best customer service on the island ! I brought my car in for an oil change and new tires and I couldn’t be happier. Their customer service was amazing and I was back into my car within 24 More

by Rick1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in service
Jan 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the great 5-star review, Rick. We're happy you enjoyed our service. And we're thrilled to be your dealership of choice for all your car's service needs. We'll see you soon!

January 25, 2019

My New Dealership This was my second visit here, this time for open recalls. My service advisor was Dianna. She was friendly and professional. No issues or concerns. More

by Texasroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O’Neil
Jan 26, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We're glad to learn that you enjoyed your experience with Dianna. She was happy to assist you. We'll be sure to pass on the compliments to her.

January 25, 2019

Complete, thorough Service Tech was informative, and the problem was resolved. He completed the necessary paperwork in accordance to TPVA's standard. The service to ve More

by kaydelott7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name, but was professional and informative.
Jan 26, 2019 -

Security Dodge Chrysler Jeep Ram responded

We appreciate your feedback! We're glad that your service experience has earned five-stars. We hope to serve you again for your future vehicle needs.

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