Back

Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

Sort by
January 24, 2019

Unfriendly & did not leave car clean. The service reps were not friendly. Almost like a burden to them when I went in. We're not accommodating to my busy work schedule. Did not have loaner More

by Volcom0366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember who I worked with, Customer Service
Jan 25, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret hearing that your experience with our Service Department led to a negative impression of our dealership. Please reach out to me at your earliest convenience so that I may hear more about your concerns. It would be my pleasure to do my best to earn back your confidence in our dealership. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

January 23, 2019

A pleasure to get my RAM serviced. Diane is the best!! I have been helped by her around four times and she has been very professional,knowledgeable & respectful. I don't mind waitng for More

by Chetblyman
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Junior [sales],Diane[service rep], Brandon Troy, William Polanco
Jan 23, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you so much for sharing your great review with Diane! We can't wait to pass your kind feedback to her. It has been a pleasure working with you. Let us know if there is anything else we can help you with!

January 23, 2019

unable to duplicate Car has been in shop at least 6x for same concern. Car was bought new with concern and never been fixed correctly. Has something to do with ESC and More

by lynb97
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Davolio Bill
Jan 23, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this situation to my attention. It's unfortunate to learn of any services that has led to your distrust regarding your vehicle ESC and transmission. Your feedback is important to us and I would appreciate the opportunity to speak with you to best resolve your concerns. Will you please contact me when you are free? Thank you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

January 23, 2019

Excellent service I have had excellent experiences with the service department on multiple occasions. They are very helpful and competent. Brandon Troy is extremely p More

by Bill25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy
Jan 24, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello Bill, We appreciate you leaving the great review for us. Brandon will be very happy to hear of your satisfaction in his services. We hope to see you again, soon. Have an amazing day!

January 22, 2019

Always here. Awesome dealer always dies what ever it takes to make a deal. Service ad sales are the best. Bought my last 3 cars from them! More

by jmodlin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a positive review and rating! We are so happy to know that you find our dealership to be awesome and that you have been provided with good deals. We appreciate you being a loyal customer and we hope to see you again!

January 21, 2019

Scheduled maintenance The people who work there are very nice and the waiting area is very hospitable. I like the drive up service and not having to make an appointment. More

by Yrt1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello there, thank you for taking the time to share your review with us! We can't wait to share your kind words with our team. Let us know if there is anything else we can help you with. We hope to see you again in the future.

January 21, 2019

Great overall job! They took truck in on time. Explained everything from start to finish. Truck was ready when it was promised. Fix the problem and pointed out a few ot More

by jomo6661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne , John Sciortino, Brandon Troy, Davolio Bill, Michelle Scalise, William Polanco, Natalie Jenkins, Amit Kaliandasani, Customer Service
Jan 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! It was our pleasure to take good care of your truck. Please let us know if we can do anything else for you!

January 21, 2019

Efficient Service Department! I appreciate the extended operating hours of the service department and the comfortable waiting area. Makes for a pleasant experience every time my ve More

by JanelleH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Maisonneuve, Brandon Troy, William Polanco, Customer Service
Jan 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi JanelleH, it's great to hear you had a pleasant experience during your recent visit. We appreciate your review and can't wait to see you again for your next service.

January 20, 2019

Great dealership I always bring my Jeep for service here after purchasing it in 2015 . We Will NOT go anywhere else! Love this dealership they always accommodate More

by raeNave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis in service
Jan 20, 2019 -

Security Dodge Chrysler Jeep Ram responded

We are always glad to help. Thank you for the great review and kind words. Have a wonderful day!

January 19, 2019

Quick and efficient I went in for an oil change, they did that and checked several other components in about 40 min. Everyone was very polite and professional More

by sheelahgibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Reyes
Jan 20, 2019 -

Security Dodge Chrysler Jeep Ram responded

Sheelah, thanks for the wonderful review of our dealership. We're glad to know your experience with us was a great one! Come see us anytime you need us.

...
152
...