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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,803 Reviews
Call Service Center (830) 303-4381

1,803 Reviews of Seguin Chevrolet - Service Center

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August 31, 2025

Gregory did a good job assisting wth getting my vehicle fixed.. He help me with getting a loaner when I need one.. Thanks Gregory. More

by jose.garcia481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2025

Everything went fine. Time waiting was about what I expected. Only complaint was the magazines in the waiting area. No magazines that would interesting to men. No golf More

by Bobghicks49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2025

Great service very quick my truck engine went out and they got me a loaner in no time More

by carranzacalista03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Caffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 28, 2025

I wanted to take a moment to express my sincere gratitude for the outstanding service I received during my recent car purchase at Seguin Chevrolet. Buying a new vehicle is an exciting yet sometimes overwhelm More

by amarmolejo
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Starks
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Aug 28, 2025 -

Seguin Chevrolet responded

Dear amarmolejo, Thank you so much for your detailed 5-star review. I truly appreciate you taking the time to share your experience with us, and it’s wonderful to know that your recent purchase of the 2025 Chevrolet Trax was both smooth and enjoyable. I’m glad that our team could make you feel welcomed, valued, and guided every step of the way. Your kind words about the professionalism, patience, and knowledge you received mean a great deal to us. It’s great to hear that the attention to detail and genuine care helped you feel confident in making the right choice. On behalf of all of us here at Seguin Chevrolet, congratulations on your new Trax! We wish you many happy miles ahead, and we are grateful for your trust and your recommendation to family and friends. We look forward to welcoming you back in the future whenever you may need us. Sincerely, Jeremy Sims, General Manager

August 28, 2025

Dealership could have better answering service, sometimes it takes quite a while for someone to answer the phone. More

by BIGBROWOLF748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Seguin Chevrolet responded

Dear BIGBROWOLF748, Thank you for sharing your feedback. I’m glad to know your overall experience with us was positive, but I also want to acknowledge your comments about our answering service. We never want our customers to feel like it takes too long to reach someone, and I appreciate you pointing this out so we can improve. We’re committed to providing efficient, attentive communication at every step, and your input helps us identify areas where we can better serve our customers. Sincerely, Jeremy Sims, General Manager

August 27, 2025

Overall I was satisfied with the experience until pickup the way my husband was treated was unacceptable, Ethan was great! The other guy was a complete jerk we will not go back. More

by aprilb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 27, 2025

Quick and easy process. Everyone was friendly ad professional. Will continue to use this dealership for service. More

by jasoniseri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Seguin Chevrolet responded

Dear jasoniseri, Thank you for sharing your 5-star review! I’m glad to hear that your experience was quick, easy, and supported by our friendly and professional team. It’s wonderful to know you plan to continue using Seguin Chevrolet for your service needs. We truly appreciate your trust and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2025

I always receive excellent service from Seguin Chevrolet. My vehicle is always ready on time and they keep you updated. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Seguin Chevrolet responded

Dear Melissa, I’m so pleased to hear that you consistently receive excellent service from our team. We truly appreciate your loyalty to Seguin Chevrolet and look forward to continuing to serve you in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2025

I am very pleased with the service I received. Loved that everyone was so friendly and polite. Thank you!! More

by josephinerosas830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Seguin Chevrolet responded

Dear josephinerosas830, I’m very glad to hear that you were pleased with the service you received and that our team’s friendliness and politeness stood out during your visit. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2025

Excellent service. As soon as I got there, they checked my truck in, and got it into the shop by the appointment time. More

by robertivey76
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Howard
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Aug 28, 2025 -

Seguin Chevrolet responded

Dear robertivey76, Thank you for your 5-star review! I’m pleased to hear that our team was able to check in your truck promptly and get it into the shop right on schedule. Efficiency and reliability are very important to us, and I’m glad we delivered that for you. We truly appreciate your trust and look forward to assisting you with any future service needs. Sincerely, Jeremy Sims, General Manager

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