Serpentini Chevrolet of Tallmadge

Shopping for a car can be stressful, Jim took the stress out of my experience and made it easy. He answered all of my questions and gave me honest answers. He was not pushy or aggressive like most salesmen out of my experience and made it easy. He answered all of my questions and gave me honest answers. He was not pushy or aggressive like most salesmen can be. I would recommend Jim to my friends and in fact I already have! More

This is the second vehicle i have purchased from Josh Channel and Bill Fellows. I wished all salespeople were as courteous and helpful as these two. They make the car buying experience enjoyable and an e Channel and Bill Fellows. I wished all salespeople were as courteous and helpful as these two. They make the car buying experience enjoyable and an easy transition. I will definitely refer friends and family interested in a new or used vehicle to Bill Fellows/Josh Channel at Serpentini. I also look forward to conducting business with them in the future. More

We arrived at 9am and we were signing paperwork by 10:30. Jim took us out onto the lot to physically look at the cars and then see what we could finace based on what our likes were. Previously we had gone to Jim took us out onto the lot to physically look at the cars and then see what we could finace based on what our likes were. Previously we had gone to another dealership and sat for hours without looking at anything in person. Jim was friendly and it was very apparent that he knew what he was doing and had experience in the field. We didn't think we would be able to finance such a new vehical being young and having a limited credit history but Jim and the team made it happen for us. Now we have a safe, reliable car that we can have for many years to come with a great interest rate and warranty. I would love to do business with Jim and Serpentini again in the future for my next car. More

Customer service was great this was my first tme buying a car from serpentini the saleman Rick Howard was outstanding I will come back and by my next car from him . Thank you for the great service and also car from serpentini the saleman Rick Howard was outstanding I will come back and by my next car from him . Thank you for the great service and also the help of try to talk my wife into a corvette deal your the man More

Customer service exceeded my expectations. The friendly atmosphere was very inviting. This is my third vehicle purchased from Serpentini in Tallmadge and once again I am completely happy with the service, atmosphere was very inviting. This is my third vehicle purchased from Serpentini in Tallmadge and once again I am completely happy with the service, the vehicle, the Sales team and the positive attitudes. Nick is truly a pleasure to work with and very helpful and knowledgeable. His patience was extremely important along with receiving undivided attention. Being in Sales myself, I know that people buy from people they trust. Trust is the foundation of every aspect of life. Thank you for great service (with a smile) and making my car buying experience one that I can gladly tell others about. More

I came in after hours on a Tuesday looking to buy a new care thinking they closed at 9pm. Josh and company had no issues with staying open 2 hours past closing helping me out. I noticed a tiny scratch on t care thinking they closed at 9pm. Josh and company had no issues with staying open 2 hours past closing helping me out. I noticed a tiny scratch on the vehicles that I was going to buy and without even asking when I came up to purchase it the next day, they had switched it out for one that was in mint condition after stating that this was an issue. Great customer service and I love driving in my new Cruze. More

I just took delivery of a new Silverado. The purchase was initiated online. Jim was very responive with all of my emails, inquiries, and questions. The truck had to be factory ordered and we were under dead initiated online. Jim was very responive with all of my emails, inquiries, and questions. The truck had to be factory ordered and we were under deadlines for certain incentives, etc. Jim promised a lot and delivered in every respect. I would definately purchase from him again. More

Bill was the best salesman that my wife and I have ever Bill was the best salesman that my wife and I have ever dealt with. After shopping online for 4 months we knew what we wanted and Bill was the only Bill was the best salesman that my wife and I have ever dealt with. After shopping online for 4 months we knew what we wanted and Bill was the only salesman to listen to what we wanted. There was NO buying pressure at all. I found the truck online at there dealership in Talmage and Bill held the truck for us until we had time to go test drive the truck. Other dealerships around us in lake county wanted us to buy more than we wanted in a truck and did not want to budge on there price. One call to Bill and he quoted me a lower price then anyother dealer I looked at. Bill did make our buying experience wonderful and painless. Randy the finance manager was awsome he found us the best loan and did not pressure us into buying the extended warrenty or that clear coat protection. Our experience with the whole purchas was wonderful. More

Best dealer ship ever drove 3 hours from pa to buy from them and look forward to doing business with them again.Chris Byler is the man to get it done straight up front no BS GREAT GREAT GUY TO DEAL WITH CH them and look forward to doing business with them again.Chris Byler is the man to get it done straight up front no BS GREAT GREAT GUY TO DEAL WITH CHRIS IF YOUR READING THIS THANKS AGAIN MY MAN WE ARE VERY'VERY PLEASED THANKS More

Have dealt with Serpentini many times. Fellows is probably the straightest shooting and most knowledgable salesperson I have ever dealt with. I have never had such a positive, in and out, no nonsense probably the straightest shooting and most knowledgable salesperson I have ever dealt with. I have never had such a positive, in and out, no nonsense car buying experience. For this reason alone I will buy again from both the dealer and Bill Fellows More