Serra Chevrolet

The end result turned out good but took longer than estimated. I was somewhat disappointed. estimated. I was somewhat disappointed. More

Customer service was perfect with informative information as well as request information. Serra team was awesome. as well as request information. Serra team was awesome. More

The process was very reasonable and complete. Chad that sold me the vehicle did a great job. He was very professional with his work. Chad that sold me the vehicle did a great job. He was very professional with his work. More

Overall I am pleased with the results of getting the air bag repaired. Thank you bag repaired. Thank you More

New truck did not have a owners manual, ask the salesman for help to get one, no luck Called for the sales manger to get help, left him a voicemail still no response for help to get one, no luck Called for the sales manger to get help, left him a voicemail still no response More

I am letting everybody know not to come there because you all do not take pride in satisfying your customer and whoever I see headed your way, I will do everything in my power to stop them all do not take pride in satisfying your customer and whoever I see headed your way, I will do everything in my power to stop them More

Everything was quick a breeze very helpful and insightful. Didn’t allow me leave without finding a solution to help. Very much appreciative! insightful. Didn’t allow me leave without finding a solution to help. Very much appreciative! More

The buying process was good, so far in the first 60 days I have had my brand new truck in for service twice and they have not been able to fix it. Hopefully they will next time I have had my brand new truck in for service twice and they have not been able to fix it. Hopefully they will next time More

Great experience at Serra Chevrolet. I love my new car! I knew what car I wanted and from walking onto the lot to signing the final paperwork took only about two hours. Every staff membe I love my new car! I knew what car I wanted and from walking onto the lot to signing the final paperwork took only about two hours. Every staff member treated me with courtesy and respect—no games or high-pressure sales tactics. Each aspect of the purchase, from the financials to the vehicle’s Carfax history, was made transparent. Extra care was taken in getting the car prepped for delivery. Vicki and Charles were a pleasure to work with and I received a very fair price for my trade. Car buying as car buying should be! More

Service writer and service manager were courteous and corrected my problem. However, the technician that change out the tire overinflated the tire and over tightened the lug nuts which required a cheater corrected my problem. However, the technician that change out the tire overinflated the tire and over tightened the lug nuts which required a cheater bar to get them loose. I wasn’t able to loosen the lug nuts with the lug wrench provided if I would have had a flat. More