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Serra Chevrolet

Birmingham, AL

4.1
895 Reviews
Call Dealership (205) 853-2906

1170 Center Point Pkwy

Birmingham, AL

35215

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895 Reviews of Serra Chevrolet

January 14, 2024

Good service By everyone. So please be happy with that Be nice and asking please More

by brendamadison1955
Recommend Dealer
Yes
Employees Worked With
Vicky Wright, Vicky Wright
Report | Print
Jan 16, 2024 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Brenda! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

January 14, 2024

Serra has been great to work with from the purchase of our Tahoe to the maintenance of our Tahoe. They have been great to work with. More

by mrscpulliam
Recommend Dealer
Yes
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Jan 16, 2024 -

Serra Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Serra Chevrolet Birmingham Team

January 13, 2024

satisfying satisfactory, they support me at all times in the negotiation excellent good experience bye More

by sanchez_tabasco1
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards, Vicki Edwards
Report | Print
Jan 16, 2024 -

Serra Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Serra Chevrolet Birmingham Team

January 13, 2024

Everything seemed great. Didn't seem to take that long with servicing. Everyone was really nice. It was overall a great experience. More

by Tnkey1998
Recommend Dealer
Yes
Employees Worked With
Vicky Wright, Vicky Wright
Report | Print
Jan 16, 2024 -

Serra Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

Vicky and Tessa was great. Mechanics were TERRIBLE! Replace light but left the shell cover hanging out, had to send it back to warehouse TWICE.Mechanic with no empathy. Sloppy More

by jacquesegurley
Recommend Dealer
No
Employees Worked With
Vicky Wright, Vicky Wright
Report | Print
Jan 12, 2024 -

Serra Chevrolet responded

Jacques, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

They were very friendly and hard working They were very friendly and hard working and did everything they could to make sure we didn't leave without a car. More

by florenceg690
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards, Vicki Edwards
Report | Print
Jan 16, 2024 -

Serra Chevrolet responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

I just sat in the waiting area reading and drinking coffee so what could I say better than that? More

by rjambro2
Recommend Dealer
Yes
Employees Worked With
Vicky Wright, Vicky Wright
Report | Print
Jan 16, 2024 -

Serra Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

Helpful and sincere enjoyed my purchase I would suggest Serra Chevrolet for anyone needing a new vehicle More

by Cedmbk
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards, Vicki Edwards
Report | Print
January 12, 2024

Buy a car, engine light came on and I took it right back. Now I'm paying for a broken car More

by duanethomas777777
Recommend Dealer
No
Employees Worked With
Vicki Edwards, Vicki Edwards
Report | Print
Jan 12, 2024 -

Serra Chevrolet responded

Duane, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

Kenya and the staff were very helpful and professional. They worked hard to make sure that we were satisfied customers. More

by mrivers2
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards, Vicki Edwards
Report | Print
Jan 12, 2024 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

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