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Serra Chevrolet

Birmingham, AL

4.1
895 Reviews
Call Dealership (205) 853-2906

1170 Center Point Pkwy

Birmingham, AL

35215

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895 Reviews of Serra Chevrolet

November 22, 2023

Fantastic! After a bunch of negative experiences with car shopping they really just changed the game for me! More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Nov 27, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Megan. Sincerely, The Serra Chevrolet Birmingham Team

November 22, 2023

I like how Serra Chevrolet treat me with respect and took time finding the right truck More

by jacksonj4048
Recommend Dealer
Yes
Employees Worked With
Chad, Vicki Edwards
Report | Print
Nov 22, 2023 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

November 22, 2023

Always in and out quickly. Great customer service. Pays attention to detail when servicing my vehicle. More

by kimdixon514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown, Vicky Wright
Report | Print
Nov 27, 2023 -

Serra Chevrolet responded

We appreciate your input, Kim. We're glad to hear that you are consistently impressed with the service we offer here at Serra Chevrolet Birmingham. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Serra Chevrolet Birmingham Team

November 17, 2023

The salesman that I dealt with was very helpful. He was quick to respond when I had questions. He was also very knowledgeable and kind. More

by kara.r.clark1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 20, 2023 -

Serra Chevrolet responded

Kara, at Serra Chevrolet Birmingham, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Serra Chevrolet Birmingham Team

November 15, 2023

Fast, friendly, didn’t return our call after we purchased our vehicle. Thank you later More

by hooahjj20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ishmael, Michael
Report | Print
Nov 17, 2023 -

Serra Chevrolet responded

We are glad to hear that your visit was an enjoyable one. Please contact us if you would like to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service. Sincerely, The Serra Chevrolet Birmingham Team

November 15, 2023

Great service and friendly. Worked with me to get in the vehicle I wanted. I am blessed to have worked with Chad to get into my new vehicle!!!! More

by moten_lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 16, 2023 -

Serra Chevrolet responded

Thank you for taking the time to write this 5-star review, Lisa. We strive to provide courteous service to all our guests and are glad to hear that Chad helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Serra Chevrolet Birmingham Team

November 10, 2023

I purchased from another state. Chad made the sales process quick and easy. Everything was done remotely. The trade in value for my vehicle was extremely competitive. After we a More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 13, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Brandon. Sincerely, The Serra Chevrolet Birmingham Team

November 04, 2023

The service department is straightforward with you and give updates if needed while you wait. More

by phillip449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
Report | Print
Nov 07, 2023 -

Serra Chevrolet responded

Phillip, thank you for your kind words. We feel our service department is what makes Serra Chevrolet Birmingham special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Serra Chevrolet Birmingham Team

November 03, 2023

Very fast & work is done properly. Oil change & tire rotation was the scheduled work order More

by lamarknows14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown, John Ard
Report | Print
Nov 06, 2023 -

Serra Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Serra Chevrolet Birmingham Team

October 29, 2023

Very friendly staff, very helpful, and quick. They got me in and got me out. More

by morrisniya60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
Report | Print
Oct 31, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

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