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Serra Chevrolet

Birmingham, AL

4.1
895 Reviews
Call Dealership (205) 853-2906

1170 Center Point Pkwy

Birmingham, AL

35215

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895 Reviews of Serra Chevrolet

October 29, 2023

They have always been very helpful with good service and communicate about what is needed to keep you happy More

by Liptrot.terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
Report | Print
Oct 31, 2023 -

Serra Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Birmingham Team

October 26, 2023

Good customer services, prices are a little high but overall was good, and good attitude More

by yaneth.ardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
Report | Print
Oct 27, 2023 -

Serra Chevrolet responded

Yaneth, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Birmingham! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Serra Chevrolet Birmingham Team

October 25, 2023

Staff is very friendly and will work with you to get the deal you are looking for More

by Nykki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy, Vicki Edwards
Report | Print
Oct 26, 2023 -

Serra Chevrolet responded

Nykki, thank you for sharing your feedback about your experience. We're glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Sincerely, The Serra Chevrolet Birmingham Team

October 25, 2023

The dealership did exactly what they said they would do they made arrangements to get the windshield fixed and made buying from them easy More

by harleygilbert90@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel, Vicki Edwards
Report | Print
Oct 26, 2023 -

Serra Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Harley. Sincerely, The Serra Chevrolet Birmingham Team

October 22, 2023

Super service and customer service! Good place to take your car to maintain. I definitely consider to come back for next time. More

by lydajota75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
Report | Print
Oct 24, 2023 -

Serra Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Serra Chevrolet Birmingham special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Serra Chevrolet Birmingham Team

October 19, 2023

I have gotten very good service and fast service. I am very so much pleased with the people that attended me. Thank God for you all More

by eljames00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
Report | Print
Oct 20, 2023 -

Serra Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Serra Chevrolet Birmingham Team

October 18, 2023

They are very nice and professional work with you to make sure you are very comfortable and satisfied More

by antonioderrell37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson, Vicki Edwards
Report | Print
Oct 19, 2023 -

Serra Chevrolet responded

Thank you for your wonderful feedback, Antonio. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

October 17, 2023

Tessa and Vicki was great, very polite and keep me informed of what was going on with my vehicle More

by Nathanschuster1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown, Vicky Wright
Report | Print
Oct 19, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Nathan. Sincerely, The Serra Chevrolet Birmingham Team

October 16, 2023

Vichi and everyone I spoke with Eric Sarah did a very good job of keeping me informed of my truck when it was in the shop and exactly what we were going to do and even to the end when the sales people ca More

by David.mckayStubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky Wright
Report | Print
Oct 18, 2023 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us, David! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

October 15, 2023

My experience with them I had a inspection and work done but it was not complete. When I call to talk to them no response. More

by boyd_harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tessa McCown
Report | Print
Oct 17, 2023 -

Serra Chevrolet responded

We would like to thank you for sharing this review, Harry. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Serra Chevrolet Birmingham Team

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