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Serra Chevrolet

Birmingham, AL

4.1
895 Reviews

1170 Center Point Pkwy

Birmingham, AL

35215

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895 Reviews of Serra Chevrolet

April 23, 2019

The mechanics tell lies The mechanic stated that my tires were bad and they cut there hand on a wire from the tire. I panicked and took my car to a place to purchase a set of More

by Anicolej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
April 22, 2019

Was frustrated but Christina turned it around Christina is an amazing salesperson. She helped me get the vehicle that I wanted without any problems. I would recommend her to anyone looking for a v More

by tibbswade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Purdy, Christina Presnell
Apr 23, 2019 -

Serra Chevrolet responded

Thank you for your valuable and honest review! Christina is truly an amazing salesperson, she is a great asset and we appreciate all she does. Kind regards, The Serra Chevrolet Team

April 22, 2019

Great experience! They made the process of buying a vehicle quick and easy. They worked with me until we got the payment affordable for my budget. All the guys were fri More

by ddavis19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabion Cruz and Antonio , Robert Purdy
Apr 23, 2019 -

Serra Chevrolet responded

We’re delighted to hear of your great experience at our dealership. It was our pleasure doing business with you. Kind regards, The Serra Chevrolet Team

April 22, 2019

Buying a used vehicle Don was very nice and polite showing my wife and myself around in the rain. They had a vehicle come in that morning and he showed it to us and my wife More

by parkerjimmie1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Canada, Dave Clements, Jimmy Starnes
Apr 23, 2019 -

Serra Chevrolet responded

Thank you so much for the wonderful review and recommendation, Jimmie. Don is one of the best at his career and your review is spot on. We appreciate your business! Regards, The Serra Chevrolet Team

April 19, 2019

Excellent customer service When I first got the letter after bankruptcy I was doubtful I could get a new truck. Once I got there Sam started working and him and the team there w More

by Awhollingsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Reese, Robert Purdy
Apr 19, 2019 -

Serra Chevrolet responded

Thanks for sharing your positive experience with us. Reviews like these mean the world to us here at our dealership and we will be sure to relay to Sam and the rest of the team. Take care and enjoy your 2018 Colorado! Kind regards, The Serra Chevrolet Team

April 16, 2019

Repair of my vehicle from crash. Mr. Hatfield & receptionist were very professional. My vehicle was repaired very well, it looks so very nice Mr. Hatfield made sure that the insuranc More

by Car repair x1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Hatfield & his receptionist.
Apr 17, 2019 -

Serra Chevrolet responded

Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. Please don’t hesitate to contact or visit us if you need anything else. Kind regards, The Serra Chevrolet Team

April 16, 2019

Chevy Guys Both Sales and Service have wonderful customer service. They will go beyond to get things done for you. Would recommend to family and friends. Come to More

by Samreese64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson, Dave Clements, Robert Purdy, Tessa McCown, Jimmy Starnes
Apr 17, 2019 -

Serra Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We look forward to working with you, your family, and your friends in the future. Kind regards, The Serra Chevrolet Team

April 13, 2019

Good service at a reasonable price The émployees are knowledgeable and pleasant to deal with. The service center provides a comfortable waiting area. The facilities are clean. Service i More

by ksfreeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Morin, Tessa McCown, Carlos Osio
Apr 15, 2019 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are happy to hear that you were pleased with our customer service and facilities. Drive safely and always feel free to reach out with any service questions. Best regards, The Serra Chevrolet Team

April 12, 2019

my car service was great would be better if you all return t The quality of service is excellent and I've never had a problem having my vehicles serviced at this location . I highly recommend Sierra Chevrolet t More

by John W Moore Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson, Jimmy Starnes
Apr 15, 2019 -

Serra Chevrolet responded

Thank you for reviewing your service experience, John! We strive to ensure an excellent experience and we're glad we achieved that. We look forward to your future maintenance visits. Kind regards, The Serra Chevrolet Team

April 02, 2019

CSI to the max!!! Great team members Your local down to earth but professional service center! Love the team! I will definitely be bringing my vehicle back to this great dealership. Highl More

by CarGal2324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson , Tessa McCown, Jimmy Starnes
Apr 03, 2019 -

Serra Chevrolet responded

Thank you for this amazing review. We really appreciate your business. Best, Serra Chevrolet Team

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