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Serra Chevrolet
Birmingham, AL
896 Reviews
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896 Reviews of Serra Chevrolet
April 25, 2019
Repair of vehicle because of accidents I PUT THE TEAM ON MY FB PAGE AND ALSO HOW WELL YOU REPAIRED MY VEHICLE. ON DEC. 12 MY VEHICLE WAS HIT WHILE PARKED. THE BACK BUMPER WAS TORE IN SHR I PUT THE TEAM ON MY FB PAGE AND ALSO HOW WELL YOU REPAIRED MY VEHICLE. ON DEC. 12 MY VEHICLE WAS HIT WHILE PARKED. THE BACK BUMPER WAS TORE IN SHREDS. MY VEHICLE STAYED THERE FOR 3 MONTHS BECAUSE EVERYTIME SERRA TRIED WORKING THEY HAD TO ORDER PARTS. THE INSURANCE ADJUSTER HAD TO RETURN TO RECALCULATE THE DAMAGE. I WAS FURIOUS BUT I NEVER NOT ONCE THOUGHT OF MOVING MY CAR BECAUSE I KNEW I HAD THE BEST. THE FIRST ACCIDENT WAS MY FRONT BUMPER BROKE THE HANDLE OF MY A FRAME. CAR WAS READY IN 7 OR 8 DAYS. IF YOU ARE EVER IN JEED OF REPAIRING YOUR VEHIClE SERRA COLLISON IS THE BEST PLACE TO BE. I GIVE THEM 100. BEST REPAIR SHOP IN BIRMINHAM. More
by dapatrick66@charter.net
Verified CustomerEmployees Worked With
DAVID,. HELEN & I BELIEVE THOMAS
April 23, 2019
The mechanics tell lies The mechanic stated that my tires were bad and they cut there hand on a wire from the tire. I panicked and took my car to a place to purchase a set of The mechanic stated that my tires were bad and they cut there hand on a wire from the tire. I panicked and took my car to a place to purchase a set of tires and was told my tires were fine and did not need replacing. I asked them to check an issue with my car and was willing to pay for repair and it was never addressed. I had car trouble while driving. I honestly hate taking my car to this place. The staff seems so incompetent. More
by Anicolej
Employees Worked With
Tessa McCown
April 22, 2019
Buying a used vehicle Don was very nice and polite showing my wife and myself around in the rain. They had a vehicle come in that morning and he showed it to us and my wife Don was very nice and polite showing my wife and myself around in the rain. They had a vehicle come in that morning and he showed it to us and my wife drove it and was pleased with it. we went on ahead and purchased it but having to wait on some repairs to be done and they loaned her a loaner car. He was very polite about asking us if we wanted any type of refreshment while we were there. I would recommend anyone to go see Don for a vehicle. More
by parkerjimmie1114
Employees Worked With
Donald Canada, Dave Clements, Jimmy Starnes
April 22, 2019
Great experience! They made the process of buying a vehicle quick and easy. They worked with me until we got the payment affordable for my budget. All the guys were fri They made the process of buying a vehicle quick and easy. They worked with me until we got the payment affordable for my budget. All the guys were friendly and very helpful. More
by ddavis19
Employees Worked With
Fabion Cruz and Antonio , Robert Purdy
April 22, 2019
Was frustrated but Christina turned it around Christina is an amazing salesperson. She helped me get the vehicle that I wanted without any problems. I would recommend her to anyone looking for a v Christina is an amazing salesperson. She helped me get the vehicle that I wanted without any problems. I would recommend her to anyone looking for a vehicle. More
by tibbswade
Employees Worked With
Robert Purdy, Christina Presnell
April 19, 2019
Excellent customer service When I first got the letter after bankruptcy I was doubtful I could get a new truck. Once I got there Sam started working and him and the team there w When I first got the letter after bankruptcy I was doubtful I could get a new truck. Once I got there Sam started working and him and the team there were able to get me approved and now I have a 2018 chevy Colorado and the sky is the limit now. I’m so thankful for the team members at Serra Chevrolet More
by Awhollingsworth
Employees Worked With
Sam Reese, Robert Purdy
April 16, 2019
Chevy Guys Both Sales and Service have wonderful customer service. They will go beyond to get things done for you. Would recommend to family and friends. Come to Both Sales and Service have wonderful customer service. They will go beyond to get things done for you. Would recommend to family and friends. Come to Serra Chevrolet and get the experience I received. More
by Samreese64
Employees Worked With
Cedric Robinson, Dave Clements, Robert Purdy, Tessa McCown, Jimmy Starnes
April 16, 2019
Repair of my vehicle from crash. Mr. Hatfield & receptionist were very professional. My vehicle was repaired very well, it looks so very nice Mr. Hatfield made sure that the insuranc Mr. Hatfield & receptionist were very professional. My vehicle was repaired very well, it looks so very nice Mr. Hatfield made sure that the insurance company. More
by Car repair x1
Employees Worked With
Mr. Hatfield & his receptionist.
April 13, 2019
Good service at a reasonable price The émployees are knowledgeable and pleasant to deal with. The service center provides a comfortable waiting area. The facilities are clean. Service i The émployees are knowledgeable and pleasant to deal with. The service center provides a comfortable waiting area. The facilities are clean. Service is prompt and professionally carried out. More
by ksfreeland
Employees Worked With
Daryl Morin, Tessa McCown, Carlos Osio
April 12, 2019
my car service was great would be better if you all return t The quality of service is excellent and I've never had a problem having my vehicles serviced at this location . I highly recommend Sierra Chevrolet t The quality of service is excellent and I've never had a problem having my vehicles serviced at this location . I highly recommend Sierra Chevrolet to all my family & friends . More
by John W Moore Jr.
Employees Worked With
Cedric Robinson, Jimmy Starnes
