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Serra Chevrolet
Birmingham, AL
895 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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895 Reviews of Serra Chevrolet
December 19, 2018
Super customer service Tessa and Lloyd I give them 2 thumbs up! They were informative and curtios the went above and beyond to assist my wife and I if there was a delay they Tessa and Lloyd I give them 2 thumbs up! They were informative and curtios the went above and beyond to assist my wife and I if there was a delay they called us and explained the situation giving us a great response. More
by Arpenter
Verified CustomerEmployees Worked With
Tessa McCown
December 11, 2018
fast & good Kind & fast & helpful will go back again she was friendly customer customer service is great will be back in the price was okay . Thanks for the surve Kind & fast & helpful will go back again she was friendly customer customer service is great will be back in the price was okay . Thanks for the survey More
by Dewayne Harper
Employees Worked With
Tessa McCown
December 10, 2018
Great Customer Service Wonderful people to work with. Would recommend to to anyone looking for a car or truck. Looking forward to see you guys in the near future. Wonderful people to work with. Would recommend to to anyone looking for a car or truck. Looking forward to see you guys in the near future. More
by Sam
Employees Worked With
Cedric Robinson, Dave Clements, Robert Purdy, Lloyd Shaw, Tessa McCown, Mark Vass
December 08, 2018
Bad experience I bought a car from this dealership in October 2018. When I test drove the car the salesman told me that the front camera image was blurry because it I bought a car from this dealership in October 2018. When I test drove the car the salesman told me that the front camera image was blurry because it needed cleaning. It was only after driving the car for two months that it fully occurred to me that there was something seriously wrong with the camera. I took it back expecting for them to replace the camera at no cost but they refused to replace it unless I paid full price for the replacement. And the sales manager lied to me and said that he was giving me half price. That was not true because I checked with another dealership More
by Larryset
Employees Worked With
Vance Cook
December 04, 2018
Excellent customer service I was greeted as soon as I got to the dealer, everyone was very friendly, it was really great customer service. I also got a really good deal on my ve I was greeted as soon as I got to the dealer, everyone was very friendly, it was really great customer service. I also got a really good deal on my vehicle. Im very glad I came here. Thank you to everyone who made buying my car a piece of cake. More
by Sparkchick
Employees Worked With
Raiques Crump
December 01, 2018
Buying Mitch and Marc did a great job of meeting my price and monthly payments. Carlos was a big help also. The staff is very helpful in ever way possible. Mitch and Marc did a great job of meeting my price and monthly payments. Carlos was a big help also. The staff is very helpful in ever way possible. Great experience at Serra More
by Elrick33
Employees Worked With
Mitch Beverly, Mark Vass, Carlos Osio
November 28, 2018
Car repair Second time getting the car repaired. The car was purchased new but had an issue with the battery. The car was repaired and running great. Second time getting the car repaired. The car was purchased new but had an issue with the battery. The car was repaired and running great. More
by byoun98
Employees Worked With
Tessa McCown
November 27, 2018
Very different Crump is great young salesman Too much arguing going on in front of customers. Not professional or inviting at all. Need more Corvettes to choose fro Crump is great young salesman Too much arguing going on in front of customers. Not professional or inviting at all. Need more Corvettes to choose from More
by Z06 Bruce
Employees Worked With
Mitch Beverly, Mark Vass, Raiques Crump
November 27, 2018
Customer loyalty I purchased my car new from Serra. All of the services have been performed by Serra. This is the second time Serra lied about what services could be p I purchased my car new from Serra. All of the services have been performed by Serra. This is the second time Serra lied about what services could be performed on my car. Prior to owning this Camaro I owned an Impala. Serra is convenient however I will utilize another dealership for service and car purchases. More
by Tina J
Employees Worked With
Tessa McCown
November 22, 2018
Salesman was great. Everyone was super nice. I knew what truck I was interested in when I walked in. I wasn't pressured in any way and I like that. Everyone was very helpful. I would be happy to I knew what truck I was interested in when I walked in. I wasn't pressured in any way and I like that. Everyone was very helpful. I would be happy to buy there again. Thanks. More
by richardtmorgan
Employees Worked With
Robert Purdy, Lloyd Shaw, Raiques Crump
