Serra Chevrolet

Poor Customers Service I visit this location at least 5 times a year and never have I felt unappreciated for being a valued customer as I did this past Saturday. Rep was n I visit this location at least 5 times a year and never have I felt unappreciated for being a valued customer as I did this past Saturday. Rep was not very friendly nor was she helpfully concernening my matter to sum it she showed a I don't care attitude the entire time. Very disappointed in how I was treated and plan to never return More

Thermostat replaced Service was wonderful. Tessa the service writer kept me informed on the status of the repair. She was very nice and professional. David the service t Service was wonderful. Tessa the service writer kept me informed on the status of the repair. She was very nice and professional. David the service technician Can out and spoke to me about the replacement of the thermostat. David explained what was done and made recommendations on other repairs needed in the future More

Great Tess did a great job helping me & it is why I ask for her help in service. The wait time was not bad euther. I will go back Tess did a great job helping me & it is why I ask for her help in service. The wait time was not bad euther. I will go back More

Very fast service.Nice people Nice people.Not happy with the car.Had it a week and this is the 2nd time taking it back.Want to return it but I doubt they would take it back.Always Nice people.Not happy with the car.Had it a week and this is the 2nd time taking it back.Want to return it but I doubt they would take it back.Always something wrong now I'm stuck with a car I am sick of already.But the people are great.Try to help you in anyway they can.Very positive on that part just wish I hadn't bought that car. More

I was met with courtesy and had a pleasant experience throug I don't have any further comments. I don't have further comments. I don't have further comments. I don't have further comments. I don't have furthe I don't have any further comments. I don't have further comments. I don't have further comments. I don't have further comments. I don't have further comments. More

Great Dealership Great Place to shop for a vehicle I finally found a car that me and my family were happy with I am looking forward to getting another vehicle in the f Great Place to shop for a vehicle I finally found a car that me and my family were happy with I am looking forward to getting another vehicle in the future More

Great Help Lloyd in the service department was awesome. He found the problem and informed me every step of the way. That's what I call customer service at it's b Lloyd in the service department was awesome. He found the problem and informed me every step of the way. That's what I call customer service at it's best. More

All-around great experience I all-around great experience working with Mr. Cedric Robinson in purchasing my daughter 2015 impala along with supporting staff management and frie I all-around great experience working with Mr. Cedric Robinson in purchasing my daughter 2015 impala along with supporting staff management and friendly customer service More

My car isn’t fixed.. I sent my car here after my front tire popped off while driving causing me to wreck. It took a month to get it back and now that I have it back, the p I sent my car here after my front tire popped off while driving causing me to wreck. It took a month to get it back and now that I have it back, the passenger side where the tire popped off still rattles when I drive it and some of my power controls don’t work. They staff did tell me I could bring it back, but I didn’t bother considering I’m sure they wouldn’t fix whatever was still wrong with my vehicle for free. More

Very nice and the guys was amazing The guys went over and beyond to help me get the car I wanted and was very nice and I will defently going back for my next car!!! The guys went over and beyond to help me get the car I wanted and was very nice and I will defently going back for my next car!!! More