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Serra Ford Farmington Hills

Farmington Hills, MI

Overview
Employees
Reviews
Vehicles
4.7
917 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 917 reviews

June 23, 2023

Gavin Quirolo was my sales consultant and he went above and beyond his duty to help me get the vehicle I wanted! Thank you again More

by DDavis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gavin Quirolo
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Jun 30, 2023 -

Serra Ford Farmington Hills responded

We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 18, 2023

Joe Giancana made this deal so easy and a very pleasurable experience. His knowledge and attention to details and the follow up made me feel relaxed and I trusted him completely to make a fair de More

by matski71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Gianacana
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Jun 30, 2023 -

Serra Ford Farmington Hills responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

June 14, 2023

Joe Giancana was my salesman. I have been buying vehicles from Joe for over 10 years. He has never let me down. He is knowledgeable and professional and takes time to answer all t More

by Loyal To Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Giancana
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Jun 30, 2023 -

Serra Ford Farmington Hills responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 01, 2023

Ed Osborne was a great salesperson! Answered all my questions and made my experience buying my 2021 Mustang a great experience! More

by Jkuzia76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward “Ozzy” Osborne
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May 16, 2023

My first visit since becoming Serra Ford was very positive. Ed Osborne was great to work with. I would recommend him. More

by Golfer2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Edward “Ozzy” Osborne
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May 05, 2023

Brian Cunningham was the best and most efficient Service person! Took great care of me! More

by Lisaromolino
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Cunningham
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April 22, 2023

Our salesperson was the best! Took care of all our issues in a kind, respectful, and patient manner. We highly recommend him! More

by Orlykjj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Firas Hasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Booth. Very helpful and kind! Five stars!*****
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March 08, 2023

Had a poor/bad experience shopping for a used car. Salesman could not find the car we were shopping for anywhere on their premises. It was advertised on the Carfax website for well over 2 weeks and w More

by Mr. Negative Feedback
Recommend Dealer
No
Employees Worked With
Joe Gianicana
Report | Print
Mar 10, 2023 -

Serra Ford Farmington Hills responded

We are very sorry to hear of your less than great experience at the dealership. We try our hardest to provide the best experience to each and every customer but sounds like we did not do that in your case. Please reach out to our General Sales Manager, John Toppi, at 248-474-1234 at your earlies convenience to discuss this further. We'd like to help make this a better experience for you.

January 26, 2023

Lynda and Charles were very helpful and professional. I particularly appreciated Lynda’s willingness to prep the interior of the vehicle I was relinquishing, as I was handing it over to my brother-in-la More

by davidwbond350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynda DeRosia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Pommerville
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Jan 29, 2023 -

Serra Ford Farmington Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

January 14, 2023

Great dealership! Edward "Ozzy" Osbourne was thorough and patient with me and helped me through the process. I recommend Serra Ford and Ozzy. More

by bobby c.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward “Ozzy” Osborne
Report | Print
Jan 20, 2023 -

Serra Ford Farmington Hills responded

Hi Bobby, we are happy we could make your experience a positive one! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

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