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Serra Ford Farmington Hills

Farmington Hills, MI

4.7
968 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 968 reviews

September 13, 2025

Was is for recall, they were great, let me know how long it would take to update and they were spot on. Very friendly and professional. I would go back if I need service! Thanks Serra Ford More

by Chrishawkin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmalie Talbot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave a review for us at Serra Ford Farmington Hills. We're happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 09, 2025

Robert was a joy to work with, so helpful and friendly! I’ve used Serra for my last 2 new cars and now this used. No complaints here. More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Serra Ford Farmington Hills responded

Hi Tara, we're happy you found our staff to be so supportive during your experience here at Serra Ford Farmington Hills. We hope to be of service to you again! Take care!

September 08, 2025

It was very efficient and I was able to make a. Confident decision. It was fine. More

by aliceandrews9Lice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

September 01, 2025

Fantastic service, stress-free buying process, fair pricing, and genuinely caring team. Highly recommend this dealership! Thank you Robert Bell! More

by mesavana03
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 31, 2025

Very good experience! I have gotten 3 cars there and pleased with each experience. Recommend checking them out. More

by GIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Mallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Serra Ford Farmington Hills responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 28, 2025

Hard working sales person knows product and service that is available. Thank you for your patience while searching for what was available More

by pardogary2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

August 28, 2025

My wife and I had been looking for a CPO Explorer for a few months. We finally found one at Serra Farmington that we wanted to check out. Robert was willing to help and answer all questions. He was easy More

by mwc5633
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 21, 2025

Very good service in every way. Professional, concerned and caring.I bought my third car from Serra. Thank You. More

by Jana_m_stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Serra Ford Farmington Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2025

Robert was great to work with! We were a walk in customer that needed a purchase a car quickly. Robert worked with our budget and found us a car that fit everything we wanted. He h More

by Colleen Gregory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles/finance
Aug 20, 2025 -

Serra Ford Farmington Hills responded

Hi Colleen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 14, 2025

Good service from professional courteous people. Clean work area. Prompt fast service from experience staff More

by houts1858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names
Aug 18, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!