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Serra Ford Farmington Hills
Farmington Hills, MI
909 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 909 reviews
August 21, 2021
After returning from vacation Karen acknowledge my email with a phone call in 2 days. The question was about the new Ranger 2022 when was it coming out. She told me no current info was available check back with a phone call in 2 days. The question was about the new Ranger 2022 when was it coming out. She told me no current info was available check back with her in late September which I will do. She has always been very professional and courteous to me. I appreciate that because I also was a salesperson for 30 years. More
by Dakhouse
Employees Worked With
May 17, 2021
Tom Holzer Ford is a great place to buy a Vehicle. No pressure and always courteous and helpful. Blake Robberts was our sales associate and he was a pleasure to work with. He goes out of his way to mak pressure and always courteous and helpful. Blake Robberts was our sales associate and he was a pleasure to work with. He goes out of his way to make sure you get a great deal. Ask for him, you won’t be disappointed. More
by wclawson86
Employees Worked With
Blake Robberts
May 11, 2021
Blake was super helpful in choosing a new car. My car had been totaled and needed to get a car quickly! Blake was very knowledgeable in guiding me to a new car. Once I had purchased the car Blake made sure t been totaled and needed to get a car quickly! Blake was very knowledgeable in guiding me to a new car. Once I had purchased the car Blake made sure to go over all the features and help me set up my new Escape! More
by Ebock89
Employees Worked With
Blake Robberts
May 08, 2021
Will was extremely helpful, and quick to respond to all of our requests. He made the process simple, and stayed transparent throughout. He even responded to one of my emails on his off day. Looking forward of our requests. He made the process simple, and stayed transparent throughout. He even responded to one of my emails on his off day. Looking forward to working with Will again in the future. More
by Dfardig26
Employees Worked With
May 08, 2021
Will and his associates were very helpful, professional, and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy p and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy process and everybody at the dealership knew exactly what they were doing. Very good experience would definitely recommend well and Tom Holzer dealer to anyone More
by erich.rabassa
April 29, 2021
Very nice and helpful and had me in my new car from the time I walked in, under 3 hours! Will was super helpful in finding the exact car with everything I wanted! time I walked in, under 3 hours! Will was super helpful in finding the exact car with everything I wanted! More
by n.royer18
Employees Worked With
April 28, 2021
Will was great to work with. He was open and honest about the best deals and wasn't like a lot of the other sales men I have dealt with at other dealerships. We will definitely be going to him for our future the best deals and wasn't like a lot of the other sales men I have dealt with at other dealerships. We will definitely be going to him for our future vehicles!! More
by alyssa.nudi
Employees Worked With
April 28, 2021
Purchasing my Mustang Mach E with Will and Max was a great experience. They were very helpful in explaining details about the car and the purchase process. Will was very open and honest about the packag great experience. They were very helpful in explaining details about the car and the purchase process. Will was very open and honest about the packages that could be offered with vehicle and gave me the information to make an informed decision. They also helped me acquire equivalent financing so I could take the car that day. In the end they helped me set-up my vehicle and I am very happy with my purchase. More
by Nbickers
