
Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Will was extremely helpful, and quick to respond to all of our requests. He made the process simple, and stayed transparent throughout. He even responded to one of my emails on his off day. Looking forward of our requests. He made the process simple, and stayed transparent throughout. He even responded to one of my emails on his off day. Looking forward to working with Will again in the future. More
Will and his associates were very helpful, professional, and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy p and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy process and everybody at the dealership knew exactly what they were doing. Very good experience would definitely recommend well and Tom Holzer dealer to anyone More
Very nice and helpful and had me in my new car from the time I walked in, under 3 hours! Will was super helpful in finding the exact car with everything I wanted! time I walked in, under 3 hours! Will was super helpful in finding the exact car with everything I wanted! More
Will was great to work with. He was open and honest about the best deals and wasn't like a lot of the other sales men I have dealt with at other dealerships. We will definitely be going to him for our future the best deals and wasn't like a lot of the other sales men I have dealt with at other dealerships. We will definitely be going to him for our future vehicles!! More
Purchasing my Mustang Mach E with Will and Max was a great experience. They were very helpful in explaining details about the car and the purchase process. Will was very open and honest about the packag great experience. They were very helpful in explaining details about the car and the purchase process. Will was very open and honest about the packages that could be offered with vehicle and gave me the information to make an informed decision. They also helped me acquire equivalent financing so I could take the car that day. In the end they helped me set-up my vehicle and I am very happy with my purchase. More
Will and the team at Tom Holzer are fantastic! They are friendly, efficient and make the process as easy as possible. I am extremely pleased with how helpful they were to help me get into my dream car and friendly, efficient and make the process as easy as possible. I am extremely pleased with how helpful they were to help me get into my dream car and make sure the process was as seamless as possible. The entire staff follows up very quickly and is more than happy to address any concerns I may have. I would tell anyone who wants a considerate staff who will work with you to have an amazing experience, to ask for Will or anyone else to help them get into a great vehicle! More
Will was very easy to work with on my 2021 Mach-E order and subsequent purchase. Highly recommend him for your future purchase! He also setup a test drive on a similar car for me pre-delivery. and subsequent purchase. Highly recommend him for your future purchase! He also setup a test drive on a similar car for me pre-delivery. More
I've been leasing with Tom Holzer Ford for a number of years. Wasn't sure what to do this time since my Sales Associate left the dealership during this past year. But, can't say enough about Will Kent who years. Wasn't sure what to do this time since my Sales Associate left the dealership during this past year. But, can't say enough about Will Kent who stepped in and left me in awe! Great guy, very knowledgeable, completely transparent and the best... NON-aggressive! His professionalism, gentle and kind demeanor "sold" me within my first 20 minutes. It was a GREAT experience and I'm happy to let anyone from my Congregation know, where I lease my car and who my Sales Associate is and will be I hope for years to come; Will Kent. More