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Serra Ford Farmington Hills

Farmington Hills, MI

4.8
813 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 813 reviews

February 09, 2024

Robert was absolutely amazing! The service I received from Serra Ford Farmington was efficient, responsive, and extremely pleasant! I had Robert and John help me find the perfect c More

by Sasha washington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Toppi
Feb 12, 2024 -

Serra Ford Farmington Hills responded

Hi Sasha, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

February 06, 2024

I puchased a Ford Transit, and it was a great experience , Scott was amazing, manager of the dealer helped us get a deal and overall experience great, great people working there and wanting your business. More

by Esmin Tagani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Serra Ford Farmington Hills responded

Hi Esmin, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 06, 2024

Robert Bell (aka handsome Hockey Legend) was amazing! From start to finish, he gave us perfect service! We will recommend him to family and friends and we will be a returning customer! More

by Erin.m.melton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2024

Many thanks to my Salesperson, Mike Bate and Service Advisor, Jen Nowacki. After several attempts on my part, Mike set-up a service appointment for me and Jen was there throughout the process. They bo More

by vortkras
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Nowacki
Feb 05, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 31, 2024

Robert bell was phenominal, fun storiesz very to the point, and a hockey legend as well More

by Aldrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hollingsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Serra Ford Farmington Hills responded

Hi Aldrin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2024

Fantastic job as always. Art took great care of me and that’s why I continue using Serra Ford for all my service needs More

by Biedronk16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Schneider
Feb 03, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

January 30, 2024

Michael Bate is the best ford salesman. .he goes above and beyond for the service I will need…thanks Mike..your the best More

by Alymiller401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Serra Ford Farmington Hills responded

Hi, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and help you out! We look forward to seeing you again!

January 24, 2024

Excellent service. The folks are very helpful, especially Frank that we work with. Thanks to the whole team. More

by stavakko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 22, 2024

Used the collision shop for a factory repair. The time quoted and delivery were spot on. My car looked great and was returned clean. More

by Poppcanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Jan 25, 2024 -

Serra Ford Farmington Hills responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 22, 2024

Robert was amazing, great customer service, down to earth and very pleasant to deal with. More

by Jamiedroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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