Serra Ford Farmington Hills

Very good experience with car salesman Will Kent. Will kept me in the loop at all times. When I came in for a test drive, he had his co-worker Michael get me set up as Will was out that day. After Will kept me in the loop at all times. When I came in for a test drive, he had his co-worker Michael get me set up as Will was out that day. After I had the car for a few days, I noticed the back wiper wasn't working. Will had me bring the car for repairs and get me a free loaner for the day. Overall, I would recommend Tom Holzer Ford. More

Tom Holzer Ford Rocks We've been leasing cars for years at Tom Holzer Ford. The experience has always been professional and satisfying. We've worked exclusively with Brahee We've been leasing cars for years at Tom Holzer Ford. The experience has always been professional and satisfying. We've worked exclusively with Braheem Abboud, who goes the extra mile to make the leasing process easy and painless. During our recent visit to pick up our new Escape, Evin took the time to explain all the technology to us in a patient and super-friendly manner. And Lamont walked us through the paperwork and gave us peace of mind. Great dealership. More

Excellent Dealer Braheem in the sales department is the most honest and conscientious sales person I have ever done business with. Been working with him for more than Braheem in the sales department is the most honest and conscientious sales person I have ever done business with. Been working with him for more than 18 years. He is literally the best . In addition the dealership has knowledgeable finance people and a very flexible , professional and cost efficient service department. Service work is made easy . Premises are neat , fully equipped and comfortable . More

Good customer service Christine was able to explain rebates I qualify for and she was approachable when I needed. She was able to explain new technologies in the car. Christine was able to explain rebates I qualify for and she was approachable when I needed. She was able to explain new technologies in the car. More

Terrific Experience Would definitely recommend Will at Tom Holzer Ford to my friends. Will was able to fit me in to a busy schedule on short notice and answer all of my q Would definitely recommend Will at Tom Holzer Ford to my friends. Will was able to fit me in to a busy schedule on short notice and answer all of my questions. He made the process easy and I never felt pressured to buy. When I came back the next day to pick up my car, Will had all of the paperwork ready and waiting to go. He was reliable and friendly, and I’m glad I reached out to him to help me find my next vehicle. More

Buying made easy The employees at this dealership were friendly and quick. I was able to test drive my car, have my questions answered, set up the terms of my loan, an The employees at this dealership were friendly and quick. I was able to test drive my car, have my questions answered, set up the terms of my loan, and drive home in under 2 hours. I am happy with my experience here. Great place to buy a car! More

Outstanding service! I had an amazingly outstanding experience at Tom Holzer Ford. My salesperson, Braheem, is phenomenal! He is compassionate, caring, and very attentive. I had an amazingly outstanding experience at Tom Holzer Ford. My salesperson, Braheem, is phenomenal! He is compassionate, caring, and very attentive. He helped me throughout the whole process and was extremely helpful and very informative. I had to trade in my BMW and Braheem spent significant amount of time and effort to help me get the best value of my car. His acumen and astuteness are. Very impressive. His recommendations, eventhough subtle, were extremely insightful. I could tell that he was able to read my needs and used his amazing people skill to guide me seamlessly through this process. The end result was a beautiful car that exactly meets my needs and is within my budget plan. I can truly say that this has been my most satisfying and pleasant car buying experience. After I signed all the appropriate documents, Braheem took the time to congratulate me and offer his assistance. His assistant was extremely helpful explaining all the tech features in the car. Very pleasant, professional, and informative. Thank you Tom Holzer and many thanks to Braheem for this amazing and pleasant experience. More

Wonderful They gave me a loaner car for over two weeks until my lease was ready for free. My dealer, Christine Scherrer is awesome and extremely knowledgeable They gave me a loaner car for over two weeks until my lease was ready for free. My dealer, Christine Scherrer is awesome and extremely knowledgeable about her job and the cars. I would recommend Tom Holzer Ford and Christine to all my friends and family. She treated me with respect, caring and honesty. The best experience I've encountered at any dealership. More

Easy! Great dealer, always get great quick service! Makes buying a new car a great experience every time. Christine is so easy to work with and makes sure y Great dealer, always get great quick service! Makes buying a new car a great experience every time. Christine is so easy to work with and makes sure you get exactly what you are looking for! More

Satisfied! The Guys at Tom Holzer made me feel at home. Were quick to answer my questions and worked with me to make buying a new car a great experience for me. The Guys at Tom Holzer made me feel at home. Were quick to answer my questions and worked with me to make buying a new car a great experience for me. Braheem along with Evin were easy to work with and they make sure you get exactly what you are looking for! More