Serra Ford Rochester Hills

Back in 2010 I filled out an internet form requesting information on the new F-150 that had been introduced in 2009. I had been a "chevy" guy for 15 years but found the Silverado lacking in some of the l information on the new F-150 that had been introduced in 2009. I had been a "chevy" guy for 15 years but found the Silverado lacking in some of the luxury features that I desired. Both my wife and I were reluctant to go back to Huntington Ford as we had had several less than positive experiences with them in the mid 90's. My wife was due for a new vehicle as well. Within 30 minutes (maybe less) of Anastasia receiving my inquire she had tracked me down and invited me up to the show room to look over Ford's new product line. We had been looking at the 2010 Chevy Malibu LTZ but quickly liked the Fusion. Anastasia not only new a great deal of information on the Ford product but was able to offer us a fairly unbiased comparison between the Fusion and the Malibu. There was no pressure from her at all to make a quick decision. We drove both vehicles. The fact of the matter was simple. I felt 5 years older in the Malibu and 5 years younger in the Fusion. We explained our former misgivings of the dealership. Anastasia assured us that the dealership had changed and was more customer focused. We were introduced to several of the managers and found them to be sincerely interested in our business. One of Anastasia's several strong skills is that of followup. Besides the usual pre-written letters that we received from Huntington/ Ford we received several phone calls and emails from Anastasia simply asking if there was anything else she could do to assist us with the enjoyment of our new Fusion. She is always polite and professional, yet a lot of fun to work with. Over the next several months I would hear from Anastasia as she was quite interested in making me a Ford Truck guy! I have to be honest, it doesn't hurt when the product being sold is superior! In early 2011 I ordered my Silver Ingot F-150 Platinum It took several months to be built (pretty popular truck) but Anastasia kept me well informed of the build date and subsequent delivery date. Anastasia took care of ordering the cap for the bed, having it painted to match the vehicle's color, installing several after-market items as well as taking care of the lease on my Chevy Silverado. At delivery time, there were NO surprises. Everything was installed as requested. I continue to drive the F-150 today and I'm quite anxious to drive the new Atlas in 2014. In late 2012 we leased an Escape for my son. In June of this year we traded in the 2010 Fusion for a 2013 Fusion Hybrid. Once again, it was a complete joy to process the sale with Anastasia. We have nothing but great things to say about her as a representative of Ford and Huntington. With respect to the service area. Absolutely NO complaints. We have had no trouble having the necessary maintenance performed on all of the vehicles. They are timely with the work and we have not had to take any of the three vehicles back for the same thing, other than regular scheduled maintenance. The service people are very friendly, they are attentive to any "special requests" that we have made and we receive a personal review of the work that was being performed. I'm going to assume that somewhere along the way between the 90's and now that management realized there needed to be a change. I must say that both my wife and I (and my son) are extremely satisfied with Huntington Ford. If you're in the market for a new vehicle, include this dealership in your choice (s) of places to visit and by all means ask for Anastasia, tell her Reed sent you!!! More

I visited Huntington Ford during closing hours and walked the lot and found a truck i really liked. I went inside the next day when they were open and within seconds I was greeted by Tonya Murray. From that the lot and found a truck i really liked. I went inside the next day when they were open and within seconds I was greeted by Tonya Murray. From that moment on she was very helpful in a professional way but still in a way that made me feel like she cared about this being a pleasant experience for me. I leased the truck I wanted and it was effortless from my standpoint. Tonya helped me sort out all the new gadgets I wasn't used to and made it seamless as far as trading in my Jeep. I would very much rate the professionals of Huntington Ford very high... she introduced me to a few... Thanks a bunch. More

I have been doing business with Huntington ford for over 20 years. I have bought three cars from them and they are the only one who services them. The customer service is nothing but outstanding. I would h 20 years. I have bought three cars from them and they are the only one who services them. The customer service is nothing but outstanding. I would highly recommend them to all. More

Always treated like family at this dealership. I've leased many vehicles from Jim Bommarito and he has gone above and beyond every single time. leased many vehicles from Jim Bommarito and he has gone above and beyond every single time. More

My experience at the Huntington Ford Dealership was great. Greg Zytowski was the dealer that helped me and I couldn't be happier with the service he gave me. I was especially impressed with the extra great. Greg Zytowski was the dealer that helped me and I couldn't be happier with the service he gave me. I was especially impressed with the extra time he spent with me once my purchase was made. I am a 63 year old woman and the new computerized technology in cars is very confusing to me. Before I left with my new car Greg sat with me for over an hour and explained all the computer and car questions I had. He was very patient with all of my questions and concerns regarding the car and let me know that I can call him with any questions or problems at any time. I will definately buy my next car with him as my sales person and so will my son Mike. My son Mike is the person that recommended Greg to me because he bought a truck through him recently as well. Mike expressed great satisfaction with working with Greg Zytowski too. If I were to give a grade to Mr. Zytowski for his service and professionalism it would be an A+. Sincerely, MaryAnne Vidricksen More

Great experience! Tom Gorski & Kristina Berishaj worked very hard to put me into the Ford Edge that I wanted. I will be back for my next vehicle! Thanks, Tom and Kristina. Denise Montero Roc worked very hard to put me into the Ford Edge that I wanted. I will be back for my next vehicle! Thanks, Tom and Kristina. Denise Montero Rochester, MI More

This is the second car we have purchased at HF. Everyone was friendly, and we feel we got the best deal for a lease on an Explorer. Everything was explained to us in a way we could easily understand. Wait t was friendly, and we feel we got the best deal for a lease on an Explorer. Everything was explained to us in a way we could easily understand. Wait times for the process were acceptable in length. We will go again next time we need something. I should also mention the finance lady, Kristina was very helpful. She did everything in a timely manner and I appreciated that as I had two kids with me. She was professional and courteous. She even chatted a bit with my kids, which was a nice touch. More

Working with Bob over the phone and via e-mail was the most fast and efficient way I have ever leased a car. Bob was honest, up-front and explained every feature and/or rebate associated with the car. most fast and efficient way I have ever leased a car. Bob was honest, up-front and explained every feature and/or rebate associated with the car. More

My experience at Huntington Ford exceeded by far any other experience i have ever had at a car dealership. My salesperson Jim Bommarito was very pleasant and knowledgeable. He answered all of my quest other experience i have ever had at a car dealership. My salesperson Jim Bommarito was very pleasant and knowledgeable. He answered all of my questions and put my mind at ease, this was the first pleasurable experience i have had in the car buying process. Your Finance manager Kristina Berishaj was just a pleasure to work with! She made the whole proocess from beginning to end smooth and seamless. Her professionalism and customer service was went far above and beyond any expectations. Thank you Huntington Ford and special thanks to Jim and Kristina for everything, i will definately be back for my next car, and i will refer all of my friends and family! More

Jon Maston, Is the nicest and most helpful in dealing Jon Maston, Is the nicest and most helpful in dealing with car sales. I have always hated shopping for a vehicle but, his easy going style and willin Jon Maston, Is the nicest and most helpful in dealing with car sales. I have always hated shopping for a vehicle but, his easy going style and willingness to help was awesome I would definitely recommend him and Huntington Ford to anyone looking for a vehicle. More