Serra Ford Rochester Hills

Kathy Hone really went above and beyond when looking for just the right vehicle for my 81 year old mother. She gets my full endorsement and I would definitely look her up for future needs. just the right vehicle for my 81 year old mother. She gets my full endorsement and I would definitely look her up for future needs. More

This dealership transferred from Huntington but some of same sales people are there and management. That being said avoid Greg Zytowski in used car sales not trustworthy or honest. I've called a couple tim same sales people are there and management. That being said avoid Greg Zytowski in used car sales not trustworthy or honest. I've called a couple times left voicemail and have not gotten return phone calls from the warranty department that being said you can make your own decisions I'm just passing on my interactions so far with the company. I personally will never purchase or take my vehicle there More

What a car buying experiance should be I had the best experience buying a car at Serra Ford with Greg Zytowski. From the moment I met Greg, I knew he wanted to give me the best deal that I had the best experience buying a car at Serra Ford with Greg Zytowski. From the moment I met Greg, I knew he wanted to give me the best deal that he could offer. I had been at 2 other dealerships and I was not happy. Greg exceeded my expectations and with a smile on his face. He was professional, nice, funny and experienced. I would recommend Greg to everyone that want to be treated right. Thanks to everyone that I met that day-all very nice. Lorrie Vassallo More

A++ Went Above & Beyond! JR Peterson & Greg Zytowski were amazing! TRULY appreciated all their effort & expertise, which allowed me to get an amazing deal! I have been using t JR Peterson & Greg Zytowski were amazing! TRULY appreciated all their effort & expertise, which allowed me to get an amazing deal! I have been using this dealership for several years & this is why! Thank you so very much for all your help. Love my new vehicle! You guys (and gals) are the best!!!! More

Top notch, Greg, Kristina and the rest of the crew at this Dealer ship are outstanding.Bought many cars in my life , never had a better service. Great job to Greg and everybody at Serra Ford this Dealer ship are outstanding.Bought many cars in my life , never had a better service. Great job to Greg and everybody at Serra Ford More

Greg was amazing to work with. He did everything he could to get me into my Ford Fusion. He was kind and knowledgeable. I would recommend him to my family And friends! Thanks Greg! -Cody to get me into my Ford Fusion. He was kind and knowledgeable. I would recommend him to my family And friends! Thanks Greg! -Cody More

Greg Zytowski was a pleasure to work with. He made sure that our experience was the best that it could be. We’ve been burned by a few other salesmen and he wanted to make sure that we were 100% happy with that our experience was the best that it could be. We’ve been burned by a few other salesmen and he wanted to make sure that we were 100% happy with the vehicle we purchased and the process to purchase it. He was in no way pushy or salesy, but made sure we had all the information we needed and new everything about our new vehicle. Great experience all around. Highly recommend. More

Like being around family. What a smooth pleasant experience ( 3rd time ) and like always my salesman Bob, kept me laughing through the entire process. Love a mom and pop dealer What a smooth pleasant experience ( 3rd time ) and like always my salesman Bob, kept me laughing through the entire process. Love a mom and pop dealership like this one. More

Great!!! Serra Ford of RH & Jim Bommarito I recently (11/29/19) signed a 3 year lease on a 2020 Ford Fusion SE with Serra Ford of Rochester Hills, MI. Jim Bommarito, my Salesperson, made this I recently (11/29/19) signed a 3 year lease on a 2020 Ford Fusion SE with Serra Ford of Rochester Hills, MI. Jim Bommarito, my Salesperson, made this new car lease experience pleasant and easy. This is the second Ford that I’ve leased from Jim. He’s very knowledgeable with the entire Ford line and genuinely listened to my vehicle needs and budget constraints. Jim is a low pressure, get it done salesperson who puts you at ease as he works with you to get you into the right vehicle at a fair, acceptable price. When I met with Jim this time, the first offer he presented to me was the best offer I had received after visiting three other Ford dealers. It was a hassle free experience with no need to haggle or negotiate. The offer was fair and I accepted it. This is not something car shoppers usually encounter. Jim’s handling of the paperwork for the early lease termination of my 2017 Ford and the leasing of my new vehicle was simple and straightforward. He made sure that my new 2020 Ford Fusion was totally ready at delivery, as it should be. It was spotless inside and outside, with a full tank of gas and all fluid levels checked and filled. Then he took the time to explain and set all the new technology features on my new vehicle. I'm very pleased and thankful for the professionalism and customer sales style of Jim Bommarito and Serra Ford of Rochester Hills. More

After leasing my past two vehicles from Serra Ford, I will always return to this dealership. My experience with everyone there has been exceptional, especially my salesman, Jim Bommarito. will always return to this dealership. My experience with everyone there has been exceptional, especially my salesman, Jim Bommarito. More