Serra Ford Rochester Hills

Dan is AMAZING! Dan has been servicing our family for over 20 years now with next to no hiccups. Every vehicle we've owned has lasted for at least 10 years, with reg Dan has been servicing our family for over 20 years now with next to no hiccups. Every vehicle we've owned has lasted for at least 10 years, with regular maintenance, with next to zero issues, and I mean zero/zilch/none. Our most recent purchase, and the reason I'm writing this review, is he had my perfect vehicle shipped across the state, with all the options I wanted and none I didn't, over 200 miles away! Dan's top priority has, is, and always will be customer satisfaction. I will most definitely be going to him for my next one! More

Definitely recommend Serra Ford. They stand behind their word. Great dealership. Never an issue. I drive my car that I purchased from them 35 miles to this location to have my vehicle worked on because I've word. Great dealership. Never an issue. I drive my car that I purchased from them 35 miles to this location to have my vehicle worked on because I've had issues at other Ford dealerships More

Let's Do That Again! I got a sweet deal on an awesome used car! They made it so easy! The staff was so friendly! Greg and Kathy did a wonderful job of taking care of me I got a sweet deal on an awesome used car! They made it so easy! The staff was so friendly! Greg and Kathy did a wonderful job of taking care of me! -Steve More

This is the 5th vehicle we have purchased from Greg. He is a pleasure to work with and works hard to offer impeccable customer service! is a pleasure to work with and works hard to offer impeccable customer service! More

Absolutely happy with my experience. Kathy was extremely helpful, she made me feel valued and walked me through step by step to get me into a car I needed. I felt appreciated especially for how young I was. helpful, she made me feel valued and walked me through step by step to get me into a car I needed. I felt appreciated especially for how young I was. More

Jon Maston Helped us Jon was very patient as we tried different options to get the right vehicle to pull our Vacation Trailer. After leasing the F-150, he went over in det Jon was very patient as we tried different options to get the right vehicle to pull our Vacation Trailer. After leasing the F-150, he went over in detail all the features and options. I will be a repeat customer to Serra Ford. More

Fantastic experience with Kathy making things so easy and quick. Kathy and Jessica have made me a Serra Ford member for life. I would highly recommend if someo experience with Kathy making things so easy and quick. Kathy and Jessica have made me a Serra Ford member for life. I would highly recommend if someone is looking for a used car to come see Kathy and Jessica. You won’t be disappointed! More

Excellent customer service Angelo was great from showing me the new features to explaining my New Ford pass app. Excellent customer service. Very good price point and worked out Angelo was great from showing me the new features to explaining my New Ford pass app. Excellent customer service. Very good price point and worked out the best payment option for my budget. I would highly recommend More

Dave Watt helped me When i bought my new edge, i left my 2011 edge in service for front end work & a black screen. While there, a few problems developed which was the ser When i bought my new edge, i left my 2011 edge in service for front end work & a black screen. While there, a few problems developed which was the service departments fault. Dave Watt took over the service problems and kept me informed. He went beyond what was necessary to make sure I left being a happy customer. Although i am not totally happy with the service workers, I am pleased how Dave handled things and took care of all the issues. Thankyou again Dave! More

Scott offered me a great deal on a 2019 Mustang. Great ride Scott made me a great deal on my 2019 Mustang. Customer service was fabulous. I will return to this dealership when it’s time to purchase another vehi Scott made me a great deal on my 2019 Mustang. Customer service was fabulous. I will return to this dealership when it’s time to purchase another vehicle. More