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Serra Ford Rochester Hills
Rochester Hills, MI
1,329 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,329 reviews
November 05, 2019
Scott found us exactly what we were looking for, great salesman who truly listens to his customers and makes sure they are happy, would recommend him to anyone! salesman who truly listens to his customers and makes sure they are happy, would recommend him to anyone! More
by Dan Machuga
Employees Worked With
Scott DeWitt
November 05, 2019
I got my dream truck!! I found my dream truck in the used inventory online at Serra Ford, and I knew I just had to have it! Kathy helped me get my truck with ease, communica I found my dream truck in the used inventory online at Serra Ford, and I knew I just had to have it! Kathy helped me get my truck with ease, communicating clearly through email (which is convenient for me) and making things a breeze so I could walk in the dealership and out of the dealership with keys in hand within a couple of hours. All of my questions were answered and I am so happy! Kathy was great. More
by Gina H
Employees Worked With
November 05, 2019
Scott was awesome when I leased my Ford C-Max. He patiently brought me several cars to test drive and suggested the C-max. I wasn’t even looking at that car, but it fit my needs perfectly! patiently brought me several cars to test drive and suggested the C-max. I wasn’t even looking at that car, but it fit my needs perfectly! More
by Katspike
Employees Worked With
Scott DeWitt
November 05, 2019
Great Deal on Used Car, Friendly and Quick Service I was ready to purchase my Ford Fusion upon my second visit to the dealership. Finance department was more efficient/effective in a day than my Credit I was ready to purchase my Ford Fusion upon my second visit to the dealership. Finance department was more efficient/effective in a day than my Credit Union was in 2 weeks. Mike was extremely friendly and made my first car purchase smooth as can be. Full tank of gas and an extra key at no extra charge right off the lot. I highly recommend working with Michael Kopp and the Serra Ford Dealership. More
by Nick C.
Employees Worked With
Michael Kopp
November 04, 2019
Definitely recommend Serra Ford. They stand behind their word. Great dealership. Never an issue. I drive my car that I purchased from them 35 miles to this location to have my vehicle worked on because I've word. Great dealership. Never an issue. I drive my car that I purchased from them 35 miles to this location to have my vehicle worked on because I've had issues at other Ford dealerships More
by Escape
November 04, 2019
Dan is AMAZING! Dan has been servicing our family for over 20 years now with next to no hiccups. Every vehicle we've owned has lasted for at least 10 years, with reg Dan has been servicing our family for over 20 years now with next to no hiccups. Every vehicle we've owned has lasted for at least 10 years, with regular maintenance, with next to zero issues, and I mean zero/zilch/none. Our most recent purchase, and the reason I'm writing this review, is he had my perfect vehicle shipped across the state, with all the options I wanted and none I didn't, over 200 miles away! Dan's top priority has, is, and always will be customer satisfaction. I will most definitely be going to him for my next one! More
by Mando
Employees Worked With
Dan Saunders
October 29, 2019
Let's Do That Again! I got a sweet deal on an awesome used car! They made it so easy! The staff was so friendly! Greg and Kathy did a wonderful job of taking care of me I got a sweet deal on an awesome used car! They made it so easy! The staff was so friendly! Greg and Kathy did a wonderful job of taking care of me! -Steve More
by Steve
October 29, 2019
Absolutely happy with my experience. Kathy was extremely helpful, she made me feel valued and walked me through step by step to get me into a car I needed. I felt appreciated especially for how young I was. helpful, she made me feel valued and walked me through step by step to get me into a car I needed. I felt appreciated especially for how young I was. More
by Doris Stillman
Employees Worked With
October 26, 2019
Fantastic experience with Kathy making things so easy and quick. Kathy and Jessica have made me a Serra Ford member for life. I would highly recommend if someo experience with Kathy making things so easy and quick. Kathy and Jessica have made me a Serra Ford member for life. I would highly recommend if someone is looking for a used car to come see Kathy and Jessica. You won’t be disappointed! More
by Ajgombar
