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Serra Ford Rochester Hills
Rochester Hills, MI
1,476 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,476 reviews
September 21, 2023
Very good experience working with Brad. He took his time to explain all the features on our 2020 Ford Edge Titanium. All the paperwork was presented in a timely manner. Thank you He took his time to explain all the features on our 2020 Ford Edge Titanium. All the paperwork was presented in a timely manner. Thank you More
by Dberk581233
Employees Worked With
September 09, 2023
I had interest in replacing my GMC Sierra with a new F150 however didn’t have a plan to sell my current vehicle and wasn’t sure I’d get what I needed to make it make sense. Norman invited me in to check out however didn’t have a plan to sell my current vehicle and wasn’t sure I’d get what I needed to make it make sense. Norman invited me in to check out some trucks and appraise my current truck. They gave me a very fair offer and the new line up of F150s were incredible! I was fairly particular about what I wanted, and given the higher trim level and color I was looking for was a hard find, Norman got to work and found me exactly what I wanted. Everyone I came in contact with was very courteous and welcoming and the whole process was low pressure. Safe to say I’m very happy with my new truck and I know where I’ll go if I ever need to replace it! More
by Mholiak1
Employees Worked With
September 05, 2023
I’ve been dealing with what is now Serra Ford for almost 30 years of excellent in both sales and service. Also, they were very considerate when notifying us of Bruce passing away. 30 years of excellent in both sales and service. Also, they were very considerate when notifying us of Bruce passing away. More
by Cobraguy49
Employees Worked With
JR Peterson , Melissa Levi, Bruce Robinson, Raven Benoit
August 31, 2023
I was having difficulties with online payment setup due to another employee's paperwork mistake, but with Rachel's active help, I was able to solve the setup problem. She did not overlook the difficulties to another employee's paperwork mistake, but with Rachel's active help, I was able to solve the setup problem. She did not overlook the difficulties of the customer and helped me to the end. More
by Jane
Employees Worked With
Rachel Kupke
August 17, 2023
They went the extra mile to get me into the Escape I wanted! Amanda was very helpful wanted! Amanda was very helpful More
by annageml
Employees Worked With
August 02, 2023
The entire process of leasing my 2023 Edge was made easy and enjoyable by Amanda. She took care of everything. and enjoyable by Amanda. She took care of everything. More
by tim kopchick
Employees Worked With
July 17, 2023
Stopped in on a visit to see family and found exactly what I was looking for. Michele D., our salesperson, was courteous, professional, and very personable. She made the process very seamless. We are what I was looking for. Michele D., our salesperson, was courteous, professional, and very personable. She made the process very seamless. We are not from Michigan, so buying a car out of state was a new experience for me. Michele handled it without any problem. More
by Ohio fan
