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Serra Ford Rochester Hills
Rochester Hills, MI
1,337 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,337 reviews
February 28, 2019
Great Experience Every single person at this dealership is incredibly friendly. They will go above and beyond to make sure you get the car that’s right for you. I felt Every single person at this dealership is incredibly friendly. They will go above and beyond to make sure you get the car that’s right for you. I felt completely comfortable and taken care of the entire time I was there. And Kathy herself was incredible. Very helpful & very personable. Can’t recommend this dealership or Kathy enough. More
by sarhast
Employees Worked With
Kathy Hone
February 27, 2019
Leasing a new Ford F-150 Dan Saunders was very knowledgeable and accommodating during my entire time at the dealer. Also the other staff members that I encountered were very f Dan Saunders was very knowledgeable and accommodating during my entire time at the dealer. Also the other staff members that I encountered were very friendly. More
by Robert 55
Employees Worked With
Dan Saunders
February 27, 2019
Greg Zytowski...the best of the best I recently purchased my second auto with Greg. I can't say enough great things about how Greg does business with his customers. He went out of his way I recently purchased my second auto with Greg. I can't say enough great things about how Greg does business with his customers. He went out of his way to find the vehicle I was seeking...and he did so very quickly. It was exactly what I wanted, like brand new, low mileage and a great driving car. I bought my first Pre-Owned vehicle from him as well...and I really cannot imagine going anywhere else. A HUGE thank you to Greg Zytowski, and Huntington Ford! Lea Cooper - Lapeer, MI More
by FancyPants
Employees Worked With
Greg Zytowski
February 26, 2019
Great experience Hit a pothole with my new Mustang. Insurance company wanted to me to replace with a used rim. David Duncan defended my position with Insurance adjus Hit a pothole with my new Mustang. Insurance company wanted to me to replace with a used rim. David Duncan defended my position with Insurance adjuster and was able to negogiate a brand new wheel. Great customer service! More
by Newmustang
Employees Worked With
February 24, 2019
Super helpful Amanda got me the best deal by far. I shopped around at other dealerships, both ford and others and Amanda made sure that I got the car that I really Amanda got me the best deal by far. I shopped around at other dealerships, both ford and others and Amanda made sure that I got the car that I really wanted. More
by Mark
Employees Worked With
Amanda Hayes
February 23, 2019
Excellent service! it was my first time financing a car. Amanda explained everything very clearly and answered all of my questions! Great service and very friendly peopl it was my first time financing a car. Amanda explained everything very clearly and answered all of my questions! Great service and very friendly people. I would definitely recommend Huntington ford. More
by Emily
Employees Worked With
Amanda Hayes
February 22, 2019
Mike Kopp easy and great experience Mike did an excellent job of making the ease of trading in my sons car simple and easy and getting us an amazing used truck that my husband has been w Mike did an excellent job of making the ease of trading in my sons car simple and easy and getting us an amazing used truck that my husband has been wanting for a while More
by Dalejrfan
Employees Worked With
Michael Kopp, Mike Fortuna
February 22, 2019
Excellent service experience! I was able to gave my Chevy Equinox Serviced at Huntington Ford. I was very pleased to find out that they service all makes and models. My a I was able to gave my Chevy Equinox Serviced at Huntington Ford. I was very pleased to find out that they service all makes and models. My advisor was Greg Sing. He was very good at communicating the status of my vehicle with me. The repair was done quicker than he estimated. More
by Equinox123
February 21, 2019
First F150 pickup purchase Shawn Burchi was able to go to bat for me to get me into my first F150 pickup. I had a flat tire when Shawn dropped it off at my work and even though Shawn Burchi was able to go to bat for me to get me into my first F150 pickup. I had a flat tire when Shawn dropped it off at my work and even though it was an inconvenience to call Ford Roadside to change to the spare and take it to the nearest Ford dealership for a repair, Shawn was able to get me reimbursed for the cost of this repair and threw in a small "inconvenience bonus". Great customer service and would recommend her to any customer wanting to buy a Ford. This is my 4th Ford vehicle (2 Windstars and a Crown Victoria) and plan on staying with Ford for a long time. More
by mc1664
Employees Worked With
