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Serra Honda O'Fallon
O'Fallon, IL
106 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 107 reviews
June 20, 2024
Generally, I hate dealing with salespeople as they seem incredibly disingenuous. However, Kreg was not pushy at all even though I went in looking for a specific make, model, and trim. He worked with me to incredibly disingenuous. However, Kreg was not pushy at all even though I went in looking for a specific make, model, and trim. He worked with me to get fairly close to the price I wanted and made an effort to keep the experience as pleasant as possible. More
by AlanaS
Helpful June 20, 2024
Always a pleasure working with Kreg! This is the second vehicle we’ve purchased with him. He is honest, dedicated, and will be sure your vehicle is exactly what you’re looking for! Thank This is the second vehicle we’ve purchased with him. He is honest, dedicated, and will be sure your vehicle is exactly what you’re looking for! Thanks for another great experience, Kreg!! More
by empaquin411
Employees Worked With
June 16, 2024
I came to TJ with a unique and difficult situation. He helped me immensely and worked with me to find a solution that worked. Amazing customer service and problem solving, highly recommend! He helped me immensely and worked with me to find a solution that worked. Amazing customer service and problem solving, highly recommend! More
by atucker.coaching
Employees Worked With
June 15, 2024
I was treated with dignity and respect. The staff went out of their way to make sure that I was taken care of. I would wholeheartedly recommend Serra Honda to friends and family. The staff went out of their way to make sure that I was taken care of. I would wholeheartedly recommend Serra Honda to friends and family. More
by ajprior625
June 15, 2024
One of Jose’s repeat customers! He spent time with us make sure we were getting what we wanted. He is incredibly trustworthy and helpful. He spent time with us make sure we were getting what we wanted. He is incredibly trustworthy and helpful. More
by lcozad2
Employees Worked With
June 14, 2024
The dealership was a pleasant experience to buy a car with. Relatively quick, easy to come up with a fair deal, and the staff was very attentive to any needs I may have had. with. Relatively quick, easy to come up with a fair deal, and the staff was very attentive to any needs I may have had. More
by Morrass2000
Employees Worked With
June 14, 2024
Kreg got close to my trade in price and got the deal done. The van was waiting for me when I got there and Sean finished the paperwork. No big sales pitch from Kreg just straight talk. done. The van was waiting for me when I got there and Sean finished the paperwork. No big sales pitch from Kreg just straight talk. More
by GW
Employees Worked With
June 11, 2024
Collin was very efficient and made this purchase a wonderful experience. He was very professional and the transaction was seamless!! Highly recommend!! wonderful experience. He was very professional and the transaction was seamless!! Highly recommend!! More
by stacelp5
Employees Worked With
