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Serra Honda O'Fallon

O'Fallon, IL

4.8
268 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 268 reviews

March 31, 2025

We have purchased multiple vehicles from Salvator. He worked to get us a fair price for our trade and made the process seem effortless on every occasion. A true standout in the automotive industry. More

by Keith C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Keith! We truly appreciate your kind words about Salvator and are thrilled to hear that he made your experience effortless while securing a fair price for your trade. At Serra Honda O'Fallon, we strive to provide top-notch service, and it's rewarding to know that we met your expectations. We look forward to seeing you again for your next vehicle purchase! The Serra Honda O'Fallon Team

March 31, 2025

Sal did not put any pressure on us and it was a great all around experience. More

by justin2451
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Serra Honda O'Fallon and that Sal made your visit enjoyable without any pressure. We appreciate your feedback and look forward to welcoming you back for your next visit! The Serra Honda O'Fallon Team

March 31, 2025

? . Sushi’s shush’s shed had and shamans shush dishes she’d us is is More

by chadacochran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chaffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Kilbride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna Cardenas, Brandon Cox
Apr 03, 2025 -

Serra Honda O'Fallon responded

We acknowledge this review and understand that it is not relevant to this page, nor does Serra Honda O'Fallon endorse any products, contacts, or services mentioned. The content appears to be nonsensical and does not describe a personal consumer experience. Thank you.

Apr 03, 2025 -

chadacochran responded

Okay thanks go get a rating from someone else cause I obviously just wanted a car. not to rate you people idc about yall or your services I you just happened to be there while I was getting a car good for you

March 30, 2025

Sal was easy to work with, knowledgeable about the vehicle, respectful, and helpful. He was very patient going over the controls and settings. More

by Marya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Renner
Mar 30, 2025 -

Serra Honda O'Fallon responded

Thank you, Marya, for the wonderful review! We're thrilled to hear that Sal provided such a positive experience for you at Serra Honda O'Fallon. His dedication to helping our customers understand their vehicles is truly commendable. We hope to see you again soon! The Serra Honda O'Fallon Team

March 29, 2025

Sal was a great salesman. He showed us so many details about the car that other dealers did not show us at other dealerships. Over all, Sal slayed. More

by LeAnn S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Serra Honda O'Fallon responded

Thank you, LeAnn, for your wonderful review! We're thrilled to hear that Sal provided you with exceptional service and showcased the details of the car so well. At Serra Honda O'Fallon, we strive to ensure our customers have the best experience possible. We appreciate your feedback and hope to see you again soon! The Serra Honda O'Fallon Team

March 27, 2025

Great customer service, very friendly upfront and honest buying experience. Very easy to work with. More

by tylerg26763
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Serra Honda O'Fallon. Our team strives to provide friendly and honest service, making the buying process as easy as possible. We appreciate your feedback and look forward to assisting you again in the future! The Serra Honda O'Fallon Team

March 24, 2025

Bought a car in July 2024. Still waiting for the title. (9 months so far) "We're working on it. We'll be in touch." One star because we like the vehicle. More

by dreamon967
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Joe Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Serra Honda O'Fallon responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 24, 2025

I've had a great experience with this dealership. Expectations met. Customer service excellent. Process transparent. More

by Devin G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Serra Honda O'Fallon responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Serra Honda O'Fallon. Our team strives to provide excellent customer service and a transparent process, and it’s wonderful to know we met your expectations. We look forward to seeing you again soon! The Serra Honda O'Fallon Team

March 16, 2025

Would buy a car from this man 1000 times over. Straight forward and no xx. John is the man. He works with you, not on you. More

by Coltonziegler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chaffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review, Colton! We're thrilled to hear about your positive experience with John at Serra Honda O'Fallon. Our goal is to create a straightforward and supportive atmosphere for our customers. We look forward to seeing you again next time! The Serra Honda O'Fallon Team

March 15, 2025

Came into the dealership twice this week to test drive a Honda Pilot, Wes and Tyler T. were great to work with. No high pressure sales tactics like some of the other area dealers!! Same goes Kyle in Finance More

by c4bergs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Zittritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Serra Honda O'Fallon was positive and that you enjoyed working with Wes, Tyler, and Kyle. Our team strives to provide a pressure-free environment, and we're glad that resonated with you. We appreciate your feedback and hope to see you again soon for your new Honda Pilot! The Serra Honda O'Fallon Team

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