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Serra Honda O'Fallon
O'Fallon, IL
266 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 266 reviews
March 12, 2025
Wes is very nice and helpful. There was no pressure or anything unpleasant about the process. I had a great experience at Serra Honda. There was no pressure or anything unpleasant about the process. I had a great experience at Serra Honda. More
by danielp
Employees Worked With
February 28, 2025
I've been coming here for service for the last couple of years and they seem to care. They make it right when they need to and they are always professional and caring. Owner drove me home a few times and years and they seem to care. They make it right when they need to and they are always professional and caring. Owner drove me home a few times and never tried to sell me a vehicle, just let me know he'd appreciate it if id give him business when i was ready. It was because of this demeanor that i did just that. When i bought my new '25 odyssey today the salesman and finance manager were very reasonable and made the experience a stress free one. Good business. Great people. More
by eastondowdy
Employees Worked With
February 25, 2025
Wes is knowledgeable, reliable, and proactive, always providing exceptional service with professionalism, dedication, and enthusiasm. His attention to detail, responsiveness, and commitment to customer s providing exceptional service with professionalism, dedication, and enthusiasm. His attention to detail, responsiveness, and commitment to customer satisfaction make him an invaluable asset. More
by Eric
Employees Worked With
February 17, 2025
My wife and I were treated very well by our salesman, Wes. He was very friendly, explained the vehicle well, and answered all our questions. We would definitely recommend d Wes. Wes. He was very friendly, explained the vehicle well, and answered all our questions. We would definitely recommend d Wes. More
by jburkeil
Employees Worked With
February 15, 2025
I was looking for a low mileage truck to match my SUV, found it at Serra Honda. Staff was prompt getting back with me, site visit was exceptional. Staff was knowledgeable, friendly, and didn't waste my ti found it at Serra Honda. Staff was prompt getting back with me, site visit was exceptional. Staff was knowledgeable, friendly, and didn't waste my time. Highly recommend. More
by badee1211
February 03, 2025
Kreg worked with me over text to try and help me find the car I was looking for. He was very prompt and helpful answering all of my questions! car I was looking for. He was very prompt and helpful answering all of my questions! More
by Angel
Employees Worked With
January 28, 2025
“I had a fantastic experience working with Wes at Serra Honda. He was extremely knowledgeable and helpful throughout the entire process of purchasing my new vehicle. He answered all my questions thor Serra Honda. He was extremely knowledgeable and helpful throughout the entire process of purchasing my new vehicle. He answered all my questions thoroughly and made the experience smooth and enjoyable. Highly recommend!” More
by nickbond84
Employees Worked With
January 17, 2025
Bryanna was so kind and patient helping my parents find a car for me. Easiest car buying experience ever. Thanks so much, Bryanna! car for me. Easiest car buying experience ever. Thanks so much, Bryanna! More
by melissabanerjee
Employees Worked With
