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Serra Kia

Washington, MI

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46 Reviews

12300 30 Mile Road

Washington, MI

48095

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46 Reviews of Serra Kia

December 06, 2022

Afrer visiting various dealerships, I can honestly say Keith Bailey and his team (Roman Gonzalez) could not have been more helpful, pleasant, yet remained very professional. I would definitely recommend More

by gmdk
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bailey
November 28, 2022

I called the service number and talked to two different people , gave my information and then was sent to a voicemail. Called back and asked for a manager and I got someone who did not care. She asked fo More

by rstockwell47
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josie, "one of the managers"
September 11, 2020

DONOT EVER GO TO THIS DEALSHIP !! Absoloutely unprofessional and unacceptable behavior ! We had called the dealership an hour prior to our arrival to check out a used Kia Sorento . When we arrive More

by Amaraja Kanitkar
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tom
September 12, 2019

Terrible Service Department I went to serra kia for an oil change and tire rotation. Visit went fine. Up north for weekend my vehicle had a horrible shake it was hard to control More

by Baggett
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Theresa Raychok
January 24, 2018

Always feel like a member of the family. Bought my car in 2012 from this dealership and even though I live out of state (4.5-5 hours away), I will SAVE my service calls and oil changes for Se More

by iboptimized
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Raychok, Timothy Bridges, Paul Amato
November 09, 2017

Impressed beyond words! I highly recommend Serra Kia, as I had a wonderful experience. You need to seek out Brian McIntyre. Brian did a fantastic job helping me find the perf More

by runteacher
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian McIntyre
August 14, 2015

Great Service! We had been searching for a good reliable first car for my college student daughter for a long time. We found one online at Serra that included the c More

by sgrec
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Foreman
August 04, 2015

My Dealer for life! When I leased my 2013 Kia Soul, Brandon Foreman went "above and beyond" to facilitate a deal that worked for me. Yesterday, I "stopped by" to explore More

by Linda248
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Foreman
July 11, 2015

Fantastic Experience I shopped at many dealerships for over a month. Nick gave the best service of all the dealers I went to. If you are looking for car, don't waste your More

by Rochester_Senior
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
NIck Doelle
June 09, 2015

The Best Car Buying Experience Ever Mike Daoud went above and beyond to provide us with the best possible customer service. Buying our new car was easy. We will be back. More

by ChadSamson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Daoud
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