Serra Kia
Washington, MI
Filter Reviews by Keyword
By Type
46 Reviews of Serra Kia
Oh my gosh-where do I begin?!?! Let me just start by saying that I am so unbelievably grateful for Serra Kia. For starters I am grateful for this dealership because they possess what many dealerships a saying that I am so unbelievably grateful for Serra Kia. For starters I am grateful for this dealership because they possess what many dealerships are missing these days, which is an ability to place themselves in the “shoes” of the customer! This dealership handles customers as if they were the customer themselves trying to receive the best deal, price and service they can. Secondly, am super impressed with Serra Kia for employing a DYNAMIC staff!! I personally dealt with a salesman by the name of Brandon Foreman (don’t forget his name, this guy is memorable and may someday be the headliner of a Foreman Kia dealership or at least he should). While closing a deal on my lovely 2013 Kia Sorento, I met other great staff members but that Brandon is a miracle worker if you’ve never seen one and I mean business! As you can see, I have so many wonderful things to say about the dealership and my experience, I’ve unfortunately almost written an essay; but, trust and believe me when I tell you that if you are looking for a vehicle and you read this rating you will not be disappointed. In most cases, when an individual is looking to purchase a vehicle you sometimes get the run around, dishonesty, etc. with “dealer sharks”. In the case of Brandon Foreman, he was a Blessing to both my husband and myself. Let me provide you with the Brandon Foreman checklist: • Brandon worked hard to locate the exact vehicle we wanted • Brandon worked even harder to find the Tuscan olive color sorento that I love love love …did I say love?????? • Brandon was exceptionally thorough in communicating with me and my financial institution regardless of my numerous inquiries • Brandon successfully accommodated my every need…I swear the guy is a genie without the bottle • Brandon was unbelievably pleasant and has the most welcoming and delightful presence • Brandon worked diligently to find a PHENOMENAL price on my sorento Basically, what I’m saying is that you will not go wrong by giving Brandon Foreman your business. As swear that Brandon is so wonderful that you will literally try and persuade all of your friends and family who are looking for a vehicle to go and see Brandon. This was my best shopping experience ever…I’m talking even more than shoe or purse shopping. P.S.-And if you think I’m boasting on Brandon, my hubby is doing the same as we speak and he usually doesn’t have much of anything to say. Please…Please…Do yourself a favor and go to Serra Kia and see BRANDON FOREMAN!!!!!! I am now the PROUD and Superrrrrrrrrrrrrrrrrr Happy Owner of a Tuscan Olive 2013 Kia Sorento! More
Our saleman Brandon Foreman made this the best experience for my husband and I! He got us what we wanted and at a outstanding price!!!!!! He listen to want we needed that would fit with our lifestyle. This w for my husband and I! He got us what we wanted and at a outstanding price!!!!!! He listen to want we needed that would fit with our lifestyle. This was our first time at this dealership and to be honset our plan was to go to a few places & make a decision,but that all change after meeting Brandon & the friendliness of everyone at Serra. We got a great rate on our trade-in, customer service was great, just the overall experience was outstanding. I will be recommending this place to others, and would love to do buiness again! More
Live in IN but decided to look for a good car deal in the Motor City. Looked at many different makes of cars but kept coming back to Serra Kia mainly because of the bubbly & personable, down-to-earth sales Motor City. Looked at many different makes of cars but kept coming back to Serra Kia mainly because of the bubbly & personable, down-to-earth sales approach of Brandon. I felt comfortable from the moment I stepped into the dealership. Unlike a few other dealerships, Brandon let me test drive a car without his presence in the vehicle. That was a welcome change. The dealership was in the process of opening the new KIA building of the dealership while I was shopping during February. Even though I'm sure it was a hectic time for Brandon and Dave, I would never have realized it. I was in this dealership at least 5 separate times over a 1 month period before finally making a decision to buy. Never once did Brandon give the appearance that I was wasting his time. Once the new building for KIA opened, I got to enjoy the new surroundings. Dave Fischer helped with the sales process when Brandon wasn't available and chimed in now and then with the purchase process to see how things were going. Both men were friendly & easy-going. These qualities are "key" when deciding on returning for another purchase down the line. Anyone can be polite and courteous, but it's the personable folks like Brandon and Dave that make a normal sales experience--SPECIAL. I look forward to a new and lasting relationship with this dealership. I opted for a new OPTIMA EX Turbo and have been very happy with the purchase, the price I received, and all the compliments I get from total strangers on how awesomely cool my car is. More
I contacted Brandon via the web-site. I work a lot of hours and don't have time to haggle around. Brandon gave me all the info I needed to make an informed brand new car purchase, when I arrived the pap hours and don't have time to haggle around. Brandon gave me all the info I needed to make an informed brand new car purchase, when I arrived the paperwork was ready for signing and it was all exactly as he promised; no suprises. They were just finishing waxing my Kia Soul!!! I was out of there in about an hour and am completely happy with the entire experience. Brandon is the one to see !! More
Brandan Foreman went through unprecedented lengths to serve me as a customer. He did everything possible to ensure that I received the model, make and color of my choice and took the time to educate my serve me as a customer. He did everything possible to ensure that I received the model, make and color of my choice and took the time to educate my on how to program and use all the options of my vehicle. Brandon is a no non sense straight forward and is extremely competent and knowledgable in his field. You'll find your self having rewarding experience as his customer. Serra Kia, I only have good things to say. It is the best KIa dealership I've ever dealt with, being that I've dealt with more than one. The people are friendly, courteous,fair and sincere. The property is in mint condition, all this equates to Serra's success and great reputation! More
Brandon Foreman and Dave Fischer were Professional, Attentive, Motivated and Honest Salesmen. Brandon was very Helpful, Knowledgeable and Patient while helping me find the right vehicle. Both w Attentive, Motivated and Honest Salesmen. Brandon was very Helpful, Knowledgeable and Patient while helping me find the right vehicle. Both worked as a team to help me with my purchase of a new 2012 KIA Sorento AWD. I'm very happy with my auto buying experience and would highly recommend SERRA KIA. More