Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,203 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,203 reviews
April 28, 2021
The appointment was on time, the service great! Matt handled my services promptly and efficiently. He went above and beyond in handling my car needs. handled my services promptly and efficiently. He went above and beyond in handling my car needs. More
by debbiejharris54
Verified CustomerEmployees Worked With
Matt Henry
April 28, 2021
They were fast, polite and thorough! I will continue to use their services as long I'm stationed here. I've never had any issues with my car after leaving use their services as long I'm stationed here. I've never had any issues with my car after leaving More
by micah2h2h
April 26, 2021
Excellent service always! Every time I come here, they make sure you are taken care of. They let you know if it is an extended wait instead of you guessing. make sure you are taken care of. They let you know if it is an extended wait instead of you guessing. More
by Katara
April 24, 2021
My service was very good and I was very pleased with it and I am sure to be back in for a service again soon and I am sure to be back in for a service again soon More
by noemail3
April 24, 2021
Great place to get water. I love getting emails and texts over and over to review the dealership. That’s what I live for! Just kidding over and over to review the dealership. That’s what I live for! Just kidding More
by pttsupermech
April 22, 2021
I think this dealership is a good one to visit. I had a few problems this last vist but overall everything was taking care of. few problems this last vist but overall everything was taking care of. More
by Windia
April 22, 2021
I was in for an oil change and tire rotation. I was told at that time my wait would be 2 hours and I agreed to wait. The waiting area was clean and so was the restroom which was a plus. I am appreciative f at that time my wait would be 2 hours and I agreed to wait. The waiting area was clean and so was the restroom which was a plus. I am appreciative for the free services I received. More
by lhicks64
Employees Worked With
Amanda Badgwell
April 22, 2021
I finally got what I needed done and in a timely matter. Each customer is important and should be treated like that. If something can’t be done tell the person right away instead of them waiting and finding Each customer is important and should be treated like that. If something can’t be done tell the person right away instead of them waiting and finding out unable to do. You don’t have to worry about me I will tell it like it is. Thanks again for great service. Good group of people in your dealership. More
by DNC0
Employees Worked With
Amanda Badgwell, Matt Henry
April 21, 2021
Worked on my car efficiently and got me in and out at a decent time. Also went through results from my service inspection and printed it off for a extra copy. decent time. Also went through results from my service inspection and printed it off for a extra copy. More
by draef42
Employees Worked With
Amanda Badgwell, Matt Henry
April 21, 2021
Everyone is friendly and professional. The Staff always give approximately how long it will take your car before it's ready. And inform you on status of vehicle. give approximately how long it will take your car before it's ready. And inform you on status of vehicle. More
by sharonscott35215
Employees Worked With
Mortimer Virves, Amanda Badgwell, Matt Henry
