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Serra Nissan
Birmingham, AL
2,204 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,204 reviews
April 21, 2021
Everyone is friendly and professional. The Staff always give approximately how long it will take your car before it's ready. And inform you on status of vehicle. give approximately how long it will take your car before it's ready. And inform you on status of vehicle. More
by sharonscott35215
Verified CustomerEmployees Worked With
Mortimer Virves, Amanda Badgwell, Matt Henry
April 21, 2021
Not very happy About buying my car and it staying in the shop and it brand new and nissan not letting me swap for another shop and it brand new and nissan not letting me swap for another More
by pdf1952
April 21, 2021
The customer service is amazing in the sales and service departments. They do their best to make you feel welcomed and like you’re at home with friends. departments. They do their best to make you feel welcomed and like you’re at home with friends. More
by jenn291981
April 20, 2021
Cody Mcgee is the best sales person ever he drove me to the dealership from Mississippi my credit was horrible it was a 395 and he put me in a 2021 SL Altima he’s the best please go see him the dealership from Mississippi my credit was horrible it was a 395 and he put me in a 2021 SL Altima he’s the best please go see him More
by CMCGEE83
Employees Worked With
Other Employees :
Cody Mcgee, Randy Hicks, Madison Whisenant, Matt Henry, Rob Messer
April 19, 2021
Excellent service. Kind friendly straight to the point. They always welcome me with love and kindness. Inside has refreshments for the time to of waiting. They always welcome me with love and kindness. Inside has refreshments for the time to of waiting. More
by lessly.castellon
Employees Worked With
Amanda Badgwell, Matt Henry
April 17, 2021
Cameron wiggins was very attentive and listened to what we wanted at the price and the payments that we needed he was very friendly very good day we wanted at the price and the payments that we needed he was very friendly very good day More
by Iiljanice
Employees Worked With
Cameron Wiggins , Mortimer Virves
April 15, 2021
Services was very professional and the facility was clean. I felt the cars were also well kept. Trevor was very professional and knowledgeable about cars. clean. I felt the cars were also well kept. Trevor was very professional and knowledgeable about cars. More
by nathifadanceco
Employees Worked With
Trevor Payne , Randy Hicks
April 14, 2021
They are so awesome and great customer service. I will recommend anyone to go there, the people are so helpful with you with your car. recommend anyone to go there, the people are so helpful with you with your car. More
by wheylucylui
April 14, 2021
Very pleased, got it back earlier than estimated, why sensor would fail at less than 18,000 miles - not good. Service center had a bit of problem locating and processing vehicle after tow in, once contac sensor would fail at less than 18,000 miles - not good. Service center had a bit of problem locating and processing vehicle after tow in, once contacted after 24hrs matched paperwork to vehicle, gave estimated time till service, and then beat that time as service techs opened up. More
by ERIK
Employees Worked With
Amanda Badgwell
April 14, 2021
Serra Nissan service dept is always friendly and professional. They never try to sell me something that I don't need. They get me in and get out in a timely manner. professional. They never try to sell me something that I don't need. They get me in and get out in a timely manner. More
by benson-brendadnc
Employees Worked With
Amanda Badgwell
