
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have good experience there every service. Thank you! I have great service there all the time.keep up the work. I will come back have great service there all the time.keep up the work. I will come back More
THIS WAS MY SECOND PURCHASE FROM SERRA NISSAN AND IT WAS BETTER THAN THE FIRST. VERY POSITIVE. HAD A GREAT SALESMAN,VERY HONEST IN ALL OF HIS ANSWERS WHEN I ASKED HIM QUESTIONS. THE FINANCE MAN WAS VERY INF BETTER THAN THE FIRST. VERY POSITIVE. HAD A GREAT SALESMAN,VERY HONEST IN ALL OF HIS ANSWERS WHEN I ASKED HIM QUESTIONS. THE FINANCE MAN WAS VERY INFORMATIVE . More
I’m enjoying my life rogue , I will let others people I know how good my salesman was and the time he spent listening to what I needed. know how good my salesman was and the time he spent listening to what I needed. More
Rude, very disrespectful, very unprofessional, with no regard for the customer. I expressed my concerms, and the response was I was "talking down on them." They ran a car that we had already stated we wer regard for the customer. I expressed my concerms, and the response was I was "talking down on them." They ran a car that we had already stated we were not interested in. We sat at the dealership for 2 hours, with absolutely no resolve. I'm not writing this to deter customers, I'm writing this so that the company knows the people they have representing their brand. The most distasteful piece of my experience was the insults as we were exiting the dealership. Hopefully, the company will call attention to this behavior. Signed, by the insulting name that was given to me by an employee, Mortimer, Mr. Polo. More
Normally I get checked in, that didn’t happen this time. I’ll chalk it up to being a busy Monday morning! Otherwise, score would have been perfect! I’ll chalk it up to being a busy Monday morning! Otherwise, score would have been perfect! More
Service was not good at all. I got there to get break pads replace on car at 6:45 that morning, they didn’t get through until 1:00. It shouldn’t took that long to fix on my car. I think the guy was worki pads replace on car at 6:45 that morning, they didn’t get through until 1:00. It shouldn’t took that long to fix on my car. I think the guy was working on my car didn’t know what he was doing. I will not be going back and highly will not recommend for no one to use!!!! More
Service department was excellent. Very friendly and courteous. The wait time was very minimal. I would recommend Serra Nissan service department to my friends and family. courteous. The wait time was very minimal. I would recommend Serra Nissan service department to my friends and family. More
Customer service is prompt and friendly. Staff has a positive attitude and knowledgeable. The waiting area is peaceful and has a refreshment area which is a big plus. positive attitude and knowledgeable. The waiting area is peaceful and has a refreshment area which is a big plus. More
Very friendly. Work with us to get a great deal. Would recommend you to go get your new ride from them. Wonderful experience. Easy and quick. recommend you to go get your new ride from them. Wonderful experience. Easy and quick. More
Great service as always so helpful and friendly I love this dealership and would consider buying another vehicle there thank you I really appreciate your hard work this dealership and would consider buying another vehicle there thank you I really appreciate your hard work More