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Serra Nissan
Birmingham, AL
2,207 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,209 reviews
January 05, 2021
The dealership did not have any coffee are snack for the people waiting. Also there were not water in the cooler. I have being received there people waiting. Also there were not water in the cooler. I have being received there More
by jermaine.duckworthDNC
Verified CustomerEmployees Worked With
Amanda Badgwell
January 01, 2021
I just purchased my new 2021 Nissan Rogue. I am so in love and happy with this purchase. Very thankful for the salesman here. Ricardo and Braxton were very kind and helpful. Thanks so much guys!!! love and happy with this purchase. Very thankful for the salesman here. Ricardo and Braxton were very kind and helpful. Thanks so much guys!!! More
by MARTHA.TURNER35
December 31, 2020
I always enjoy and appreciate the stellar customer service I receive when I take my Sentra in. I don’t trust anyone else with my car maintenance. service I receive when I take my Sentra in. I don’t trust anyone else with my car maintenance. More
by SONESHIADNC
December 30, 2020
Good job good people nice place to take your car to be served and day take care of you all the time on time good served and day take care of you all the time on time good More
by rrpurifoy1965
December 29, 2020
I received the service I requested with a thorough review of which items needed a repair. The representatives were courteous and the service was timely. of which items needed a repair. The representatives were courteous and the service was timely. More
by LISADCHAMBERSdnc
Employees Worked With
Amanda Badgwell
December 27, 2020
My Nissan Rouge 2018 has smelled like smoke since getting my oil changed on 12/24/2020. I went right back after my oil change because my car was smoking and I was told oil was wasted on my manifold and it wo my oil changed on 12/24/2020. I went right back after my oil change because my car was smoking and I was told oil was wasted on my manifold and it would stop by the next day. It is now 12/26/3020 and I still smell smoke and I’m not able to see out of my front camera. None of these things happened before getting my oil changed on 12/24/2020. I’m very dissatisfied & will recommend Serra Nissan to anyone. I will be taking appropriate action if my car continues to smell if smoke. More
by KCRUM49
Employees Worked With
Matt Henry
December 24, 2020
They helped me and it was a quick process. I would definitely recommend the team that I worked with. Thanks so much and i appreciate everything! definitely recommend the team that I worked with. Thanks so much and i appreciate everything! More
by lhinson97
December 23, 2020
OUTSTANDING customer service! They were so kind to work my repairs around my hectic schedule!!! I am so appreciative of Amanda and the guys. Thank you Serra for having such great employees-dont forget maxi my repairs around my hectic schedule!!! I am so appreciative of Amanda and the guys. Thank you Serra for having such great employees-dont forget maxine on the phone. More
by mhill_hillhouse
December 21, 2020
Very supportive to the needs of my car and the dealer takes very good care of me. They service was very dependable and price was comfortable. takes very good care of me. They service was very dependable and price was comfortable. More
by NATHIFADANCECODNC
Employees Worked With
Amanda Badgwell
