Serra Nissan

Service was fast and accurately resolved and the employees were friendly. Price of service was reasonable. I will definitely return for all service to my vehicle. employees were friendly. Price of service was reasonable. I will definitely return for all service to my vehicle. More

I did not purchase my vehicle at your dealership but I’ve had nothing but positive experiences with the service department. Will not hesitate to recommend the service department. had nothing but positive experiences with the service department. Will not hesitate to recommend the service department. More

I had a good experience from the time I arrived until the repairs were completed. Everyone was courteous, informative and professional. I will be back. repairs were completed. Everyone was courteous, informative and professional. I will be back. More

Serra Nissan is very convenient and close to my house I try to use the service center as much as I can for oil changes and stuff. My last visit was to install a new radiator and it was done in a timely man try to use the service center as much as I can for oil changes and stuff. My last visit was to install a new radiator and it was done in a timely manner I would recommend Serra Nissan to anyone More

Kudos to Maxine I bought a car from Serra Nissan 5 years ago and I tried to use the online scheduler for a maintenance appointment. I had done so several times before I bought a car from Serra Nissan 5 years ago and I tried to use the online scheduler for a maintenance appointment. I had done so several times before but the new system wouldn't recognize my email address so it wouldn't let me schedule. The chat bot wasn't any help either. It told me that the maintenance dept. would call me to schedule an appointment but 3 days went by with no call. I wrote an email to the General Manager expressing my frustration and he directed Maxine to call me and help schedule a maintenance appointment. Maxine discovered that my email address wasn't recognized because a letter was missing. She fixed that and was able to schedule me on the same day, which was the only day I had available before a long trip. Thanks to Maxine I once again felt like a valued customer. I have always had good service at Serra Nissan except for my last experience trying to schedule maintenance online. This was because of the third-party on-line scheduler which required an email address to verify identity which I couldn't do because my email address was entered wrong. My suggestion to Serra Nissan is to get rid of this 3rd party service or require them to remove the need for identity verification to schedule maintenance (I cannot understand why that's even required for something as mundane as scheduling maintenance). Anyway, many thanks to Maxine for removing the hurdles and going out of her way to let me know that my business is appreciated. More

Convenient, caring, very helpful and informative. Easy to make an appointment and excellent follow up after appointment!! Will use them again!!! Thank you very much!! to make an appointment and excellent follow up after appointment!! Will use them again!!! Thank you very much!! More

They a wonderful job and I love the atmosphere and the people. The work performance is very excellent and I will be coming back to see about a truck. people. The work performance is very excellent and I will be coming back to see about a truck. More

Serra Nissan in Centerpoint is amazing! I called and told them what was going on with my car and they got me in same day and had my transmission rebuilt in two days! They have always worked with me and helpe them what was going on with my car and they got me in same day and had my transmission rebuilt in two days! They have always worked with me and helped me have services done that I needed and have even worked with me on prices. Matt is awesome and is always ready to help a customer! I wouldn’t take my Nissan anywhere else! More

It was a good experience . They took me right in and didn’t have to wait long and the sales people were very friendly .. I will be going back didn’t have to wait long and the sales people were very friendly .. I will be going back More

From the moment I called in destress to the moment I got my perfectly operating car back, everyone was great, friendly, and accommodating!! thank you! my perfectly operating car back, everyone was great, friendly, and accommodating!! thank you! More