Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,206 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,206 reviews
February 04, 2020
I love Serria Nissan they have the best STAFF , fastest service , and I will continue to use them for all my automotive needs!!! Thanks Matt for your great service!! service , and I will continue to use them for all my automotive needs!!! Thanks Matt for your great service!! More
by lisab2277
Verified CustomerEmployees Worked With
Matt Henry
February 03, 2020
Scheduled safety recall for 0800. Arrived 0745. Received car almost 1200!!!! Paperwork indicated it took 2.5 hrs to do the job. Why make an appointment if they begin work much later. Received car almost 1200!!!! Paperwork indicated it took 2.5 hrs to do the job. Why make an appointment if they begin work much later. More
by Disappointed Again
Employees Worked With
Amanda Bagwell
February 02, 2020
Very good experience. I encounter a few problems the day after and it was taken care of immediately. Jeremy was an AWESOME salesman and I am grateful!!!💜💛 after and it was taken care of immediately. Jeremy was an AWESOME salesman and I am grateful!!!💜💛 More
by kimyum42
Employees Worked With
January 30, 2020
Serra Nissan accomplished what I expected. Serra Nissan accomplished, in a timely manner, what I expected. With my new vehicle purchase; I was entitled to my first two oil changes fro free. One Serra Nissan accomplished, in a timely manner, what I expected. With my new vehicle purchase; I was entitled to my first two oil changes fro free. One down, One to go, More
by wrushb
January 28, 2020
Best experience I’ve ever had getting a car. This is my 4th car and you all was the best I’ve ever came across. Thank you so very much again and again!!!!! 4th car and you all was the best I’ve ever came across. Thank you so very much again and again!!!!! More
by mqturner1989
Employees Worked With
Tommy Gosha, Kyle Towner
January 21, 2020
I always take my car here for anything. They are very nice, very fast and even saves me money. What more could you ask for? nice, very fast and even saves me money. What more could you ask for? More
by ally6200
January 20, 2020
Very good service, very pleasant to talk to, just professional over all good place to get my oil change I will be back when every I need anything for my car. professional over all good place to get my oil change I will be back when every I need anything for my car. More
by ARETHIACARSON
Employees Worked With
January 20, 2020
The staff are very friendly, made sure that my service was done in a very timely manner, will return again and recommend to family and friends. was done in a very timely manner, will return again and recommend to family and friends. More
by daw0401
January 20, 2020
Went for scheduled maintenance on brakes for 2016 Frontier pickup. Was advised my rear brakes were well within safe parameters and that the front brakes could actually wait for service until next oil Frontier pickup. Was advised my rear brakes were well within safe parameters and that the front brakes could actually wait for service until next oil change, saving me money right after the holidays. Thanks to the staff for their efficient and friendly service! More
by cubandavet
Employees Worked With
January 14, 2020
Good Service I was pleased with the wait time.It was much better than my last visit. Matt was friendly and provided excellent customer service. Thank You I was pleased with the wait time.It was much better than my last visit. Matt was friendly and provided excellent customer service. Thank You More
by randlingram
Employees Worked With
Matt Henry
