
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I carried my Nissan Leaf in to replace a part that was recalled. Matt was easy to deal with and gave great, timely service. They even charged my battery for me. recalled. Matt was easy to deal with and gave great, timely service. They even charged my battery for me. More
Courteous, professional serviceHad work performed on a Courteous, professional service Had work performed on a software recall for my 2018 Rogue. Was in and out in about an hour. Thanks for updating my sy Courteous, professional service Had work performed on a software recall for my 2018 Rogue. Was in and out in about an hour. Thanks for updating my system. More
Jessie Gladys is a top salesperson. She takes the time to explain what you need to know. She does everything and by far is a go getter and not at all a person to take the easy way out. That is the best thing explain what you need to know. She does everything and by far is a go getter and not at all a person to take the easy way out. That is the best thing that Nissan did was hire her. You don’t feel at all pressured with her. I will recommend Nissan and her. More
The best car buying experience of my life. From on-line to in person purchasing our experience was the best. Mortimer and Marcus were totally outstanding and made our purchase go very smoothly From on-line to in person purchasing our experience was the best. Mortimer and Marcus were totally outstanding and made our purchase go very smoothly, I would highly recommend dealing with this group of professionals. More
Extremely pleased with my purchase The overall experience from start (finding my vehicle online) to finish (purchasing the vehicle) was excellent. The staff was outstanding in assisting The overall experience from start (finding my vehicle online) to finish (purchasing the vehicle) was excellent. The staff was outstanding in assisting me and I absolutely love my purchase from this dealership! More
i love this dealership, a few days ago was my 2nd time purchasing a car from them! they are helpful, outstanding work! both times i came to purchase a vehicle it was raining for some odd reason, but each purchasing a car from them! they are helpful, outstanding work! both times i came to purchase a vehicle it was raining for some odd reason, but each time as i was getting out of my car, a salesman would approach me with an umbrella & walk me into the dealership. i love it here, the inside is always clean. i also enjoy the pop corn & water while i wait, lol. great job you guys, thanks for filling up my tank, fulfilling promises & keeping a smile on my face! More
Great service The service was timely. The personal were friendly and concerned. The waiting area was pleasant.. All of the staff seem to care that I had good servic The service was timely. The personal were friendly and concerned. The waiting area was pleasant.. All of the staff seem to care that I had good service. More
Went for an oil change The tech was very nice show me a nice waiting room where there was coffee and snacks.they explained to me about my car. And what I needed the next tim The tech was very nice show me a nice waiting room where there was coffee and snacks.they explained to me about my car. And what I needed the next time More
Best dealership I have ever been to! I had the best service at this dealership on 12/27/2019 so friendly and fast to get my car in and out. I will give them my business every single time! I had the best service at this dealership on 12/27/2019 so friendly and fast to get my car in and out. I will give them my business every single time! More
Front Brakes Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes wer Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes were roaring, technician had to turn rotors again, said to machine was not working properly. Technician had to repair machine and re-turn rotors. My concern is since rotors had to be turned twice, next time I need brakes. I’ll probably have to buy new rotors. Where if the rotors were only turned once, if machine was working probably. I would have at least one more turn on the rotors, before the rotors are to thin to turn again. More