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Serra Nissan
Birmingham, AL
2,203 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,203 reviews
July 10, 2019
Excellence Great Staff! Excellent Service! Courteous. Welcoming. Wonderful place for service. The service is always done with in the estimated time. Great waitin Great Staff! Excellent Service! Courteous. Welcoming. Wonderful place for service. The service is always done with in the estimated time. Great waiting area and snacks! More
by Salomore89
Verified Customer
July 04, 2019
Still waiting. I purchased a brand new Nissan Maxima SR of of the showroom floor. My salesperson was great. A hinge broke on the panoramic sunroof. I took it in I purchased a brand new Nissan Maxima SR of of the showroom floor. My salesperson was great. A hinge broke on the panoramic sunroof. I took it in for service/repair on June 1sr, 2019. June 10th came and I received a call saying they would be in touch as soon as they could schedule my repair....as of July 3rd, 2019 I have not heard from the dealership about the damaged part being fixed .I am still waiting. Also, why did I receive a survey 2 days later asking if I was satisfied....this is very disappointing as a customer. You want over $40,000 for a product that has defects. I love the car and appreciate my salesperson, but I'm sick of waiting. More
by JDUB1234
June 27, 2019
Great job They did an amazkng job with my car. Fast quick and very friendly. Would use this dealership again for any reason. Thank you service department They did an amazkng job with my car. Fast quick and very friendly. Would use this dealership again for any reason. Thank you service department More
by Rhester69
June 27, 2019
Great employment Everything was great didn't take long friendly great customer service everyone was respectful I really enjoyed being a customer great work place thank Everything was great didn't take long friendly great customer service everyone was respectful I really enjoyed being a customer great work place thanks to you guys More
by QuinnTez16
June 23, 2019
Great! It was quick and they were nice But they did not had time to come back and Answer my question about the apprecial on my Car. So I could now how mu It was quick and they were nice But they did not had time to come back and Answer my question about the apprecial on my Car. So I could now how much my car is worth. I understand they were busy had plan ahead. More
by Estela525
June 17, 2019
service was great i love the help and i loved how they worked with me they made sure i was happy with the car i got blessed with i love the help and i loved how they worked with me they made sure i was happy with the car i got blessed with More
by roscoe0914
June 14, 2019
Friendly & Professional Staff Fast Service aim to please .They give you options. Well educated on the vehicles .Love the service area. I have been using Serra for about 4 years alw Fast Service aim to please .They give you options. Well educated on the vehicles .Love the service area. I have been using Serra for about 4 years always pleased . I notice the other day there are deals to help maintain the up keep of the customers vehicles . More
by barbarasandersDNC
June 13, 2019
Service on my Nissan I came for oil change and tire rotation. Also I decided to put new pads on for the squeaky brakes which I was so tired of. The first time I brought th I came for oil change and tire rotation. Also I decided to put new pads on for the squeaky brakes which I was so tired of. The first time I brought the car in they put something on those brakes and was charged $50.00 and no sooner drove awhile and squeaks again. Didn’t bring back but was mad. Waste of money. Also they got white stuff dripped on my wheel covers. Overall dealer is pretty good. Haven’ t had this car long yet. But love it. More
by ruthann01
Employees Worked With
Amy Caretti
June 07, 2019
First time at the dealership.. This was the best car dealership it is no problem within ah couple hrs. I was trading my car in to start my credit off....thanks to Timothy at the Cen This was the best car dealership it is no problem within ah couple hrs. I was trading my car in to start my credit off....thanks to Timothy at the Center point Nissan Sierra... More
by Haakim93
Employees Worked With
Timothy
June 01, 2019
Control Valve Replacement Great, thorough work within a timely manner was performed, and I appreciated the efforts that were taken to ensure that the process ran smoothly for m Great, thorough work within a timely manner was performed, and I appreciated the efforts that were taken to ensure that the process ran smoothly for me. More
by Tip17toe
Employees Worked With
Amy Caretti
