
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great. Service The service department manager was great. He was in touch with me the whole time. He contacted the people I had the warranty with.And made sure I und The service department manager was great. He was in touch with me the whole time. He contacted the people I had the warranty with.And made sure I understood what they would pay. I'm glad he was there to deal with them. My car is running great.. I'm very happy More
My great experience My Experience was amazing! my salesman Jordan Martin was very helpful with understanding all of my needs. He even found the color I wanted. I’d recomm My Experience was amazing! my salesman Jordan Martin was very helpful with understanding all of my needs. He even found the color I wanted. I’d recommend him to anyone More
2018 Nissan Kick Everyone worked with the budget I was able to afford and was super nice. I had researched the Kick on Serra website but when I got to the dealership Everyone worked with the budget I was able to afford and was super nice. I had researched the Kick on Serra website but when I got to the dealership the price was way more than on there website and the website states the Serra promise above the Kelly book car price on the trade in which was below what I got for my 2008 Nissan Versa . Plus I didn’t get the bottom line price on the kick like the website states nothing was ever said about me being a Nissan loyalty customer at all. I am happy with my purchase, More
Great salesman IAM male 56yrs old have worked at car dealerships I know how they work being said the salesman timothy Bowman was a breath of fresh air are far as sal IAM male 56yrs old have worked at car dealerships I know how they work being said the salesman timothy Bowman was a breath of fresh air are far as salesmen go he ask what I wanted in a vehicle he looked an found what I wanted didn't try to sale me anything they we're pushing. He put the customer first an didn't try to over sale something I didn't want an went above an beyond to make sure I was happy with my choice not his. He is the type salesman the rest should follow. If you are looking for a new vehicle I highly recommend Timothy Bowman. Signed Charles W More
Great service for a great price I could not be more satisfied with the level of expertise that the people have. I have never left here without 100% satisfaction. They are always very I could not be more satisfied with the level of expertise that the people have. I have never left here without 100% satisfaction. They are always very timely in getting things done and everyone always has an amazing attitude. More
Oil Change at 5:00 The service advisor that came out to my car when I pulled in at 5:00 p.m was the NICEST guy ever!!! Most service departments I’ve visited near closing The service advisor that came out to my car when I pulled in at 5:00 p.m was the NICEST guy ever!!! Most service departments I’ve visited near closing times their customer service sucks! But from the time I pulled in until the time he came to let me know I was all ready, his attitude (Jared Johnson) name on the invoice, so pleasant. Thank you all for providing excellent customer service. More
Awesome experience I'll be honest, I was skeptical about the possibility of being able to get a new car or receiving financing. From the moment I walked in, everyone was I'll be honest, I was skeptical about the possibility of being able to get a new car or receiving financing. From the moment I walked in, everyone was friendly and not once did I ever feel pressured or anything and the entire process was quick and very efficient. I will certainly be purchasing my next car from you guys. Morti was awesome and I will recommend you to anyone I know who is looking. More
had a great vite you need to try it welcome. very helpful professional to the point no over sales ask question at service desk. never had had a bad experience with this service center all real n very helpful professional to the point no over sales ask question at service desk. never had had a bad experience with this service center all real nice sale associate will return. More
Quick and painlesss Efficient and professional. Diagnosed problem and reset computer when no issue was found. No charge for the service since there was no real issue disc Efficient and professional. Diagnosed problem and reset computer when no issue was found. No charge for the service since there was no real issue discovered. More
I purchased a Nissan In the past I have been unable to work to Serra Nissan, however, I am happy to say that after giving them 1 last chance to serve me as a customer I wo In the past I have been unable to work to Serra Nissan, however, I am happy to say that after giving them 1 last chance to serve me as a customer I would Highly recommend them. I was met with professional, friendly people anxious to work for me as a potential buyer. I loved my salesman, Angel Borja. He was wonderful and I felt a genuine warmth and caring from him. If you are in the market for new vehicle, go to Serra Nissan and check out the awesome vehicles. I purchased the Kicks sv and fell in love at first site. It drives and feels AWESOME. Special Thanks go out to Angel for working with me and making my experience delightful. More