
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Amanda Bagdwell was fantastic! Amanda Bagdwell was very helpful and provided email and personal phone numbers to help follow up on my car. This is rare. Only complaint is that it Amanda Bagdwell was very helpful and provided email and personal phone numbers to help follow up on my car. This is rare. Only complaint is that it is almost impossible to get to service from your main number, it takes too long. Fortunately people like Amanda help. More
Well come again Ricardo was very nice with his help we got our new Rouge. And we will for sure be back. Thanks to Ricardo and the sales team. Ricardo was very nice with his help we got our new Rouge. And we will for sure be back. Thanks to Ricardo and the sales team. More
Kicks We were so pleased with the service and the process for our purchase. Tim and Zac were both very knowledgeable and professional. This was the quicke We were so pleased with the service and the process for our purchase. Tim and Zac were both very knowledgeable and professional. This was the quickest and easiest vehicle purchase we have made. More
Basic Maintenance with Top Service From start to finish made sure that I was taken care of. They made appropriate recommendations and did not try to stick me with useless repairs. Also From start to finish made sure that I was taken care of. They made appropriate recommendations and did not try to stick me with useless repairs. Also recommended me to keep an eye on certain issues that have come up with the vehicle. More
Appreciation I appreciate the kindness that I received from all of the staff. Eric made me feel very comfortable, as a senior citizen that was priceless. I appreciate the kindness that I received from all of the staff. Eric made me feel very comfortable, as a senior citizen that was priceless. More
Great Staff I had a Great experience when I visited the service department in Centerpoint Al. The staff was very helpful and friendly and made sure that I was get I had a Great experience when I visited the service department in Centerpoint Al. The staff was very helpful and friendly and made sure that I was getting everything I needed... Thanks More
Beautiful experience This was the best experience that I ever had with a car dealership. Vincent Parker was my customer care advocate ensuring that my needs were met and This was the best experience that I ever had with a car dealership. Vincent Parker was my customer care advocate ensuring that my needs were met and I was happy with my choice. And it all happened in less than 2 hours!!! More
Excellent Customer Service Such a great atmosphere!! It was a pleasant experience from start to finish!!! Salesman answered all questions and concerns thoroughly and very effici Such a great atmosphere!! It was a pleasant experience from start to finish!!! Salesman answered all questions and concerns thoroughly and very efficiently & very Impressive More
Oil change $59.99 quickly turned into $70+ at checkout....arrived at 7:30 for my appt only to be told there was only ONE technician at present....so it would be $59.99 quickly turned into $70+ at checkout....arrived at 7:30 for my appt only to be told there was only ONE technician at present....so it would be a while. I was late for work. I usually go to Benton Nissan in Hoover at the same time (7:30) and I always make it to work on time. I tried this location based on convenience(I live behind it), but I will more than likely go back to Hoover. I can get in and out over there, eat tasty snacks while I am waiting(donuts, coffee, hot chocolate, chips) More
Great experience Got truck I was looking for in price range I wanted. Helpful, friendly and not pushy at all. Very high impressed with dealership and very happy with m Got truck I was looking for in price range I wanted. Helpful, friendly and not pushy at all. Very high impressed with dealership and very happy with my purchase. More